§483.15(c)(2) Documentation. When the facility transfers or discharges a resident under any of the circumstances specified in paragraphs (c)(1)(i)(A) through (F) of this section, the facility must ensure that the transfer or discharge is documented in the resident's medical record and appropriate information is communicated to the receiving health care institution or provider. (iii) Information provided to the receiving provider must include a minimum of the following: (A) Contact information of the practitioner responsible for the care of the resident. (B) Resident representative information including contact information (C) Advance Directive information (D) All special instructions or precautions for ongoing care, as appropriate. (E) Comprehensive care plan goals; (F) All other necessary information, including a copy of the resident's discharge summary, consistent with §483.21(c)(2) as applicable, and any other documentation, as applicable, to ensure a safe and effective transition of care.
§483.15(c)(3) Notice before transfer. Before a facility transfers or discharges a resident, the facility must- (i) Notify the resident and the resident's representative(s) of the transfer or discharge and the reasons for the move in writing and in a language and manner they understand. The facility must send a copy of the notice to a representative of the Office of the State Long-Term Care Ombudsman. (ii) Record the reasons for the transfer or discharge in the resident's medical record in accordance with paragraph (c)(2) of this section; and (iii) Include in the notice the items described in paragraph (c)(5) of this section.
§483.15(c)(4) Timing of the notice. (i) Except as specified in paragraphs (c)(4)(ii) and (c)(8) of this section, the notice of transfer or discharge required under this section must be made by the facility at least 30 days before the resident is transferred or discharged. (ii) Notice must be made as soon as practicable before transfer or discharge when- (A) The safety of individuals in the facility would be endangered under paragraph (c)(1)(i)(C) of this section; (B) The health of individuals in the facility would be endangered, under paragraph (c)(1)(i)(D) of this section; (C) The resident's health improves sufficiently to allow a more immediate transfer or discharge, under paragraph (c)(1)(i)(B) of this section; (D) An immediate transfer or discharge is required by the resident's urgent medical needs, under paragraph (c)(1)(i)(A) of this section; or (E) A resident has not resided in the facility for 30 days.
§483.15(c)(5) Contents of the notice. The written notice specified in paragraph (c)(3) of this section must include the following:
(i) The reason for transfer or discharge; (ii) The effective date of transfer or discharge; (iii) The location to which the resident is transferred or discharged; (iv) A statement of the resident's appeal rights, including the name, address (mailing and email), and telephone number of the entity which receives such requests; and information on how to obtain an appeal form and assistance in completing the form and submitting the appeal hearing request; (v) The name, address (mailing and email) and telephone number of the Office of the State Long-Term Care Ombudsman; (vi) For nursing facility residents with intellectual and developmental disabilities or related disabilities, the mailing and email address and telephone number of the agency responsible for the protection and advocacy of individuals with developmental disabilities established under Part C of the Developmental Disabilities Assistance and Bill of Rights Act of 2000 (Pub. L. 106-402, codified at 42 U.S.C. 15001 et seq.); and (vii) For nursing facility residents with a mental disorder or related disabilities, the mailing and email address and telephone number of the agency responsible for the protection and advocacy of individuals with a mental disorder established under the Protection and Advocacy for Mentally Ill Individuals Act.
§483.15(c)(6) Changes to the notice. If the information in the notice changes prior to effecting the transfer or discharge, the facility must update the recipients of the notice as soon as practicable once the updated information becomes available.
§483.15(c)(8) Notice in advance of facility closure In the case of facility closure, the individual who is the administrator of the facility must provide written notification prior to the impending closure to the State Survey Agency, the Office of the State Long-Term Care Ombudsman, residents of the facility, and the resident representatives, as well as the plan for the transfer and adequate relocation of the residents, as required at § 483.70(l).
§483.15(d) Notice of bed-hold policy and return-
§483.15(d)(1) Notice before transfer. Before a nursing facility transfers a resident to a hospital or the resident goes on therapeutic leave, the nursing facility must provide written information to the resident or resident representative that specifies- (i) The duration of the state bed-hold policy, if any, during which the resident is permitted to return and resume residence in the nursing facility; (ii) The reserve bed payment policy in the state plan, under § 447.40 of this chapter, if any; (iii) The nursing facility's policies regarding bed-hold periods, which must be consistent with paragraph (e)(1 ) of this section, permitting a resident to return; and (iv) The information specified in paragraph (e)(1) of this section.
§483.15(d)(2) Bed-hold notice upon transfer. At the time of transfer of a resident for hospitalization or therapeutic leave, a nursing facility must provide to the resident and the resident representative written notice which specifies the duration of the bed-hold policy described in paragraph (d)(1) of this section.
§483.21(c)(2) Discharge Summary When the facility anticipates discharge, a resident must have a discharge summary that includes, but is not limited to, the following: (i) A recapitulation of the resident's stay that includes, but is not limited to, diagnoses, course of illness/treatment or therapy, and pertinent lab, radiology, and consultation results. (ii) A final summary of the resident's status to include items in paragraph (b)(1) of §483.20, at the time of the discharge that is available for release to authorized persons and agencies, with the consent of the resident or resident's representative. (iii) Reconciliation of all pre-discharge medications with the resident's post-discharge medications (both prescribed and over-the-counter).
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Observations:
Based on clinical record review and staff interview, it was determined that the facility failed to provide a transfer notice to a representative of the Office of the Long-Term Care Ombudsman Division for three of twelve months (October 2025, November 2025, and December 2025).
Findings include:
Review of the admission record indicated Resident R44 was originally admitted on 11/5/25, with diagnoses that included diabetes, benign prostatic hyperplasia (BPH - a common enlargement of the prostate gland in aging men that squeezes the urethra), and renal insufficiency (a condition in which the kidneys lose the ability to remove waste and balance fluids)
Review of Resident R44's clinical record revealed that the resident was transferred to the hospital on 11/22/25.
Review of facility provided documentation failed to include documented evidence that the facility provided a written transportation notification to the Office of the Long-Term Care Ombudsman for Resident R44's hospitalization on 11/22/25.
Review of the admission record indicated Resident R46 was originally admitted on 11/27/23, with diagnoses that included Covid 19, atrial fibrillation (irregular heart rhythm), and BPH.
Review of Resident R46's clinical record revealed that the resident was discharged home on 12/28/25.
Review of facility provided documentation failed to include documented evidence that the facility provided a written transportation notification to the Office of the Long-Term Care Ombudsman for Resident R46's discharge on 12/28/25.
Interview with the Nursing Home Administrator on 2/18/26, at 1:00 p.m. indicated that the facility had missed a few months of written transportation notifications to the Office of the Long-Term Care Ombudsman and could not produce written evidence for three of twelve months (October 2025, November 2025, and December 2025).
28 Pa. Code 201.29(a)(c.3)(2) Resident rights.
| | Plan of Correction - To be completed: 04/08/2026
Upon identification of the deficiency, the facility conducted a retrospective review of all discharges for the months of October, November, December 2025. Compiled a complete and accurate list of all residents discharged during the identified three-month period. A report for the months missed in 2025 of all resident/patient discharges was submitted via email to the Pennsylvania Long-Term Care Ombudsman Program on February 26, 2026. Verified receipt of submission to the Ombudsman's office and retained documentation of confirmation. No residents were identified as harmed as a result of the reporting delay. An audit of discharge records for the past six (6) months was completed on February 18, 2026 to ensure no additional months were missed. All required reports outside of the cited timeframe were verified as submitted appropriately. No additional missing reports were identified. The Administrator or designee will run the discharge report electronically each month from PointClickCare, the facility's electronic health record to include the previous month's list of resident/patient discharges and the location of the discharge. The reports will be submitted to the PA Long Term Care ombudsman via email with a delivery/read receipt request. Copies of the reports and the delivery receipts will be maintained for confirmation that the reports have been sent prior to the end of the month following the reported month. A recurring calendar reminders have been scheduled for the 3rd business day of each month. A reminder email to the administrator and the social service director is scheduled to be sent on the 5th day of the month to confirm the report has been sent. The Administrator or designee will audit Ombudsman submissions monthly for three (3) months. Audit findings will be reported at QAPI meetings. After three months of compliance, monitoring will transition to quarterly review. Any identified variances will result in immediate re-education and corrective action.
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