Pennsylvania Department of Health
WECARE AT PENN REHABILITATION AND NURSING CENTER
Patient Care Inspection Results

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WECARE AT PENN REHABILITATION AND NURSING CENTER
Inspection Results For:

There are  286 surveys for this facility. Please select a date to view the survey results.

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WECARE AT PENN REHABILITATION AND NURSING CENTER - Inspection Results Scope of Citation
Number of Residents Affected
By Deficient Practice
Initial comments:

Based on a Medicare/Medicaid Recertification, Civil Rights Compliance, State Licensure, and complaint survey completed on May 24, 2024, it was determined that WeCare at Penn Rehabilitation and Nursing Center, was not in compliance with the following requirements of 42 CFR Part 483, Subpart B Requirements for Long-Term Care, and the Pa. 28 Code, Commonwealth of Pennsylvania Long-Term Care Licensure Regulations.



 Plan of Correction:


483.60(i)(1)(2) REQUIREMENT Food Procurement,Store/Prepare/Serve-Sanitary:This is a less serious (but not lowest level) deficiency but was found to be widespread throughout the facility and/or has the potential to affect a large portion or all the residents.  This deficiency is one that results in minimal discomfort to the resident or has the potential (not yet realized) to negatively affect the resident's ability to achieve his/her highest functional status.
§483.60(i) Food safety requirements.
The facility must -

§483.60(i)(1) - Procure food from sources approved or considered satisfactory by federal, state or local authorities.
(i) This may include food items obtained directly from local producers, subject to applicable State and local laws or regulations.
(ii) This provision does not prohibit or prevent facilities from using produce grown in facility gardens, subject to compliance with applicable safe growing and food-handling practices.
(iii) This provision does not preclude residents from consuming foods not procured by the facility.

§483.60(i)(2) - Store, prepare, distribute and serve food in accordance with professional standards for food service safety.
Observations:

Based on a review of policy, observation and staff interview, it was determined that the facility failed to properly maintain kitchen equipment in a sanitary condition and failed to properly label and date food products in the walk in cooler creating the potential for unsafe conditions and the potential for cross contamination in the main kitchen.

Findings include:

A review of the facility "Preventing Foodborne Illness-Employee Hygiene and Sanitary Practices" policy dated 3/27/24, Food and nutrition services employee will follow appropriate sanitary procedures to prevent the spread of foodborne illness.

During an observation of the main designated kitchen on 5/20/24, at 8:50 a.m. the following was observed:
- 4 bags of buns-no label or date

During an observation of the main designated kitchen on 5/20/24, at 9:15 a.m. the following was observed:
-inside of ice machine brown debris

During an interview on 5/21/24 at 2:35 p.m. Director of Dietary Employee E8 confirmed the facility failed to properly label and date food products and maintain kitchen equipment as required.

28 Pa. Code: 201.18(b)(1) Management.

28 Pa. Code: 211.6(c)Dietary services.

28 Pa. Code: 201.14(a) Responsibility of licensee.


 Plan of Correction - To be completed: 07/09/2024

Identified:

4 bags of buns were immediately thrown out

Ice machine that was identified to have brown debris inside of the machine was immediately cleans

Education:

Education will be provided to all dietary staff by the Dietary Director or designee related to tag F-812 with a focus on proper storage and sanitation

Monitor/Audit:

Dietary Director or designee will complete of proper labeling and storing foods and the cleanliness of the ice machine daily for weekly for two (2) weeks and then monthly for two (2) months

Audit results will be reviewed at the Quality Assurance and Performance Improvement (QAPI) meeting for review and recommendation.

Anticipated date of compliance: 9 July 2024

483.20(g) REQUIREMENT Accuracy of Assessments:This is a less serious (but not lowest level) deficiency and affects more than a limited number of residents, staff, or occurrences. This deficiency is one that results in minimal discomfort to the resident or has the potential (not yet realized) to negatively affect the resident's ability to achieve his/her highest functional status. This deficiency was not found to be throughout this facility.
§483.20(g) Accuracy of Assessments.
The assessment must accurately reflect the resident's status.
Observations:

Based on review of the Resident Assessment Instrument User's Manual, resident clinical records, and staff interview, it was determined that the facility failed to make certain that Minimum Data Set assessments were completed accurately for three out of six sampled resident records (Resident R20, R39, and R40).

Findings include:

Review of Resident R20's admission record indicated admission date of 9/22/2020, with diagnoses that included end stage renal disease (kidneys can no longer work as they should), diabetes (high sugar in the blood), hypertension (high blood pressure).

Review of Resident R20's Minimum Data Setyt (MDS- a periodic assessment of care needs) dated 3/18/24, section O, failed to include the treatment of dialysis.

During an interview on 5/23/24, at 10:00 a.m. the Director of Nursing confirmed Resident R20's MDS assessment was not completed accurately as required.

Review of the admission record indicated R39 was admitted to the facility on 12/13/23.

Review of Resident R39's MDS dated 3/19/24, indicated the diagnoses of colon cancer, dementia (a general term for loss of memory, language, problem solving and other thinking abilities that are severe enough to interfere with daily life), and high blood pressure.

Review of physician order dated 1/12/24, indicated Resident R39 was admitted to hospice services.

Review of care plan dated 1/11/24, indicated Resident R39 has a terminal prognosis related to colon cancer and is on hospice as of 1/10/24.

Review of Resident R39's MDS dated 3/19/24, Section O failed to indicate hospice services were received.

Interview with Registered Nurse Assessment Coordinator (RNAC) Employee E1 on 5/21/24, at 2:00 p.m. confirmed hospice services were not marked on the MDS as required.

Review of Resident R40's admission record he was originally admitted on 12/14/22.

Review of Resident R40's MDS assessment dated 4/13/24, indicated that he had diagnoses that included diabetes, hyperlipidemia (elevated lipid levels within the blood), schizoaffective disorder (a mental disorder characterized by delusions, hallucinations, disorganized thoughts, and disordered behaviors impacting daily functioning), and a history of falls.

Review of Resident R40's wound assessments dated 3/28/24, indicated that he had a right lateral malleolus (right ankle) unstageable pressure area wound measuring .90 cm x 1.00 cm x .10 cm.

Review of Resident R40's wound assessments dated 4/4/24, indicated that he still had the right lateral malleolus (right ankle) unstageable pressure area.

Review of Resident R40's MDS assessment dated 4/13/24, Section M-Skin conditions coded a "0" for the unstageable pressure areas.

During an interview on 5/23/24, at 12:59 p.m. Registered Nurse Assessment Coordinator (RNAC) Employee E1 confirmed that the facility failed to make certain that Resident R40's MDS assessment was completed accurately as required.

During an interview on 5/24/24, at 11:30 a.m. the Director of Nursing confirmed the facility failed to make certain that Minimum Data Set assessments were completed accurately for three out of six sampled resident records (Resident R20, R39, and R40).

28 Pa. Code: 211.5(f) Clinical records
28 Pa. Code 211.12(d)(5) Nursing services


 Plan of Correction - To be completed: 07/09/2024

Plan of Correction:

Identified:

Assessments for Residents R20, R39, R40 have all been updated and are now accurate

Current residents will have their MDS assessments completed accurately as outlined in the RAI manual.

House audit of like residents will be completed by 9 July 2024

Education:

The RNAC will be educated by the Director of Nursing/ designee on the Federal regulation for Comprehensive Assessments and completing them accurately.

Monitor/Audit:



Audits completed and scheduled MDS assessments will be completed by the Director of Nursing/ designee to ensure MDS assessments are completed accurately. Audits will be done weekly for two (2) weeks.

Results of audits will be forwarded to the center QAPI committee for review and recommendations.


Anticipated date of compliance: 9 July 2024


483.80(b)(1)-(4) REQUIREMENT Infection Preventionist Qualifications/Role:This is a less serious (but not lowest level) deficiency and affects more than a limited number of residents, staff, or occurrences. This deficiency is one that results in minimal discomfort to the resident or has the potential (not yet realized) to negatively affect the resident's ability to achieve his/her highest functional status. This deficiency was not found to be throughout this facility.
§483.80(b) Infection preventionist
The facility must designate one or more individual(s) as the infection preventionist(s) (IP)(s) who are responsible for the facility's IPCP. The IP must:

§483.80(b)(1) Have primary professional training in nursing, medical technology, microbiology, epidemiology, or other related field;

§483.80(b)(2) Be qualified by education, training, experience or certification;

§483.80(b)(3) Work at least part-time at the facility; and

§483.80(b)(4) Have completed specialized training in infection prevention and control.
Observations:

Based on review of facility records and staff interviews, it was determined that the facility failed to have a designated qualified Infection Preventionist (IP) working at least part time in the facility for six of 12 months June 2023 to November 2023 .

Findings include:

Review of the regulation 483.80(b) requires the facility to have a designated Qualified Infection Preventionist working at least part time at the facility.

Review of former Interim Director of Nursing Employee E18's education records, she completed the required infection control certification on 11/15/23.

Review of Registered Nurse Assessment Coordinator (RNAC) Employee E1's education records, she completed the required infection control certification on 11/14/22.

During an interview on 5/23/24, at 9:35 a.m. Registered Nurse Assessment Coordinator (RNAC) Employee E1 indicated she took over the Infection Control Program last month (April 2024) when former Interim Director of Nursing Employee (DON) E18 left.

Interview with the Director of Nursing on 5/23/24, at 2:13 p.m. confirmed the facility failed to have a designated qualified Infection Preventionist (IP) working at least part time in the facility for six of 12 months June 2023 to November 2023.

28 Pa Code: 201.14(a) Responsibility of licensee.

28 Pa Code:201.18(a)(3) Management.


 Plan of Correction - To be completed: 07/09/2024

Plan of Correction:

Identified:

No immediate action could be taken

No residents affected

Infection Preventionist (IP) has been hired with a start date of 17 June 2024

Once new hire starts, credentials will be submitted to regulatory agency

Education:

Facility leadership was educated on the requirements to have an IP who works in the building at least part time

Monitor/Audit:

The Director of Nursing or Designee will conduct a monthly audit to ensure for three (3) months that the Infection Preventionist is in place per State regulation

Audit results will be reviewed at the Quality Assurance and Performance Improvement (QAPI) meeting for review and recommendation.


Anticipated date of compliance: 9 July 2024

483.80(a)(3) REQUIREMENT Antibiotic Stewardship Program:This is a less serious (but not lowest level) deficiency and affects more than a limited number of residents, staff, or occurrences. This deficiency is one that results in minimal discomfort to the resident or has the potential (not yet realized) to negatively affect the resident's ability to achieve his/her highest functional status. This deficiency was not found to be throughout this facility.
§483.80(a) Infection prevention and control program.
The facility must establish an infection prevention and control program (IPCP) that must include, at a minimum, the following elements:

§483.80(a)(3) An antibiotic stewardship program that includes antibiotic use protocols and a system to monitor antibiotic use.
Observations:

Based on review of the facility's infection control policies and procedures and staff interview, it was determined that the facility failed to implement an antibiotic stewardship program for 11 of 12 months (June 2023 - April 2024).

Findings include:

Review of facility policy "Antibiotic Stewardship" dated 3/27/24, indicated antibiotics will be prescribed and administered to residents under the guidance of the facility's antibiotic stewardship program. The purpose of the antibiotic stewardship program is to monitor the use of antibiotics in the residents.

Review of the facility's Infection Control surveillance for June 2023 - May 2024, failed to include documentation to indicate that antibiotic monitoring was completed for 11 months (June 2023 - April 2024).

During an interview on 5/23/24, at 9:45 a.m. the Director of Nursing confirmed that the facility failed to implement an antibiotic stewardship program that included a system of surveillance to monitor antibiotic use and lab correlation for infections for 11 of 12 months and was unable to produce the tracking records from June 2023 - April 2024.

28 Pa. Code: 211.10(c)(d) Resident care policies.

28 Pa. Code: 211.12(d)(1)(2)(3)(5) Nursing services.


 Plan of Correction - To be completed: 07/09/2024

Plan of Correction:

Identified:

Immediate action was taken upon discovery of lack of implementing an antibiotic stewardship program.

The facility will not go back to previous months but will start from June forward

Regional Infection Preventionist educated the Director of Nursing on the antibiotic stewardship program, policies and procedures to be followed by the facility

No residents were affected

Education:

Clinical team will be re-educated on F-881 and the facility's policy and procedure in regard to antibiotic stewardship

Monitor/Audit:

The Director of Nursing or Designee will conduct a monthly audit to ensure for three (3) months to ensure that the antibiotic stewardship program is running properly

Audit results will be reviewed at the Quality Assurance and Performance Improvement (QAPI) meeting for review and recommendation.

Anticipated date of compliance: 9 July 2024

483.80(a)(1)(2)(4)(e)(f) REQUIREMENT Infection Prevention & Control:This is a less serious (but not lowest level) deficiency and affects more than a limited number of residents, staff, or occurrences. This deficiency is one that results in minimal discomfort to the resident or has the potential (not yet realized) to negatively affect the resident's ability to achieve his/her highest functional status. This deficiency was not found to be throughout this facility.
§483.80 Infection Control
The facility must establish and maintain an infection prevention and control program designed to provide a safe, sanitary and comfortable environment and to help prevent the development and transmission of communicable diseases and infections.

§483.80(a) Infection prevention and control program.
The facility must establish an infection prevention and control program (IPCP) that must include, at a minimum, the following elements:

§483.80(a)(1) A system for preventing, identifying, reporting, investigating, and controlling infections and communicable diseases for all residents, staff, volunteers, visitors, and other individuals providing services under a contractual arrangement based upon the facility assessment conducted according to §483.70(e) and following accepted national standards;

§483.80(a)(2) Written standards, policies, and procedures for the program, which must include, but are not limited to:
(i) A system of surveillance designed to identify possible communicable diseases or
infections before they can spread to other persons in the facility;
(ii) When and to whom possible incidents of communicable disease or infections should be reported;
(iii) Standard and transmission-based precautions to be followed to prevent spread of infections;
(iv)When and how isolation should be used for a resident; including but not limited to:
(A) The type and duration of the isolation, depending upon the infectious agent or organism involved, and
(B) A requirement that the isolation should be the least restrictive possible for the resident under the circumstances.
(v) The circumstances under which the facility must prohibit employees with a communicable disease or infected skin lesions from direct contact with residents or their food, if direct contact will transmit the disease; and
(vi)The hand hygiene procedures to be followed by staff involved in direct resident contact.

§483.80(a)(4) A system for recording incidents identified under the facility's IPCP and the corrective actions taken by the facility.

§483.80(e) Linens.
Personnel must handle, store, process, and transport linens so as to prevent the spread of infection.

§483.80(f) Annual review.
The facility will conduct an annual review of its IPCP and update their program, as necessary.
Observations:

Based on facility policy, clinical record review, observation, and staff interview, it was determined that the facility failed to implement an infection control program that included a system of surveillance to identify possible communicable diseases or infections for 11 of 12 months (June 2023 - May 2024), and failed to implement enhance barrier precautions for five of five residents (Residents R3, R20, R22, R32, and R61 ) and failed to disinfect equipment, failed to perform hand hygiene between care for one of three residents (Resident R24), and failed to prevent cross contamination during a dressing change for one of three residents (Resident R17).

Findings include:

Review of facility policy "Infection Control Plan" dated 3/27/24, indicated the facility will monitor and identify trends or patterns of infection. To provide strategies to mitigate infection control risks while maintaining the quality of life of its residents.

Review of facility policy "Enhanced Barrier Precautions" dated 3/27/24, indicated enhanced barrier precautions (EBP) are in place for residents with an infection or colonization of a multi-drug resistant organism (MDRO) wounds and/or indwelling medical devices, such as an indwelling catheter, trach/vent, central line, and feeding tube. Gowns and gloves are to be on before entering residents' rooms and used when providing high contact care with a resident who is in EBP.

Review of the facility policy "Cleaning and Disinfection of Resident- Care Items and equipment" dated 3/24/24, indicate resident care equipment, including reusable items and durable medical equipment will be cleaned and disinfected according to current center for disease control (CDC) recommendations for disinfection and the Occupational Safety and Health Administration (OSHA) bloodborne pathogen standard.

Review of the facility policy "Dressings, Dry/Clean" dated 3/27/24, indicated clean the bedside stand, establish a clean field. Place the clean equipment on the clean field.

Review of the facility's Infection Control documentation for the previous 12 months (June 2023 - May 2024), failed to reveal surveillance for tracking infections for residents for months June 2023 through April 2024.

During an interview on 5/23/24, at 9:35 a.m. Registered Nurse Assessment Coordinator (RNAC) Employee E1 indicated she took over the Infection Control Program last month when former Interim Director of Nursing Employee (DON) E18 left. She produced tracking for the month of May 2024, and indicated this is the documentation that she had.

During an interview on 5/23/24, at 9:45 a.m. the DON confirmed that the facility failed to implement an infection control program that included a system of surveillance to identify possible communicable diseases or infections for 11 of 12 months and was unable to produce the tracking records from June 2023 - April 2024.

Review of Resident R3's Minimum Data Set (MDS - a periodic assessment of care needs) dated 2/15/24, indicated admission date of 9/22/2021, with diagnoses of heart failure (heart can't pump blood as well as it should), hypertension (high blood pressure), neurogenic bladder (lack of bladder control).

Review of Resident R3 physician orders dated 5/14/24, indicated foley catheter (indwelling tube in the bladder to drain urine) size sixteen French with 10cc balloon.

Review of physician orders and care plan for R3 failed to indicate EBP relating to the indwelling catheter.

Review of Resident R20's admission record indicated admission date of 9/22/2020, with diagnosis that included end stage renal disease (kidneys can no longer work as they should), diabetes (a long-term condition in which the body has trouble controlling blood sugar and using it for energy), and hypertension.

Review of Resident R20's current physician orders indicated left upper extremity AV fistula.

Review of Resident R20's physician orders and care plan failed to indicate EBP relating to indwelling medical device.

Review of Resident R22's MDS dated 3/15/24, indicated admission date of 11/3/23, with the diagnoses of End Stage Renal Disease, chronic obstructive pulmonary disease (COPD- a group of diseases that block airflow and make it hard to breathe), and seizures (a person experiences abnormal behaviors, symptoms, and sensations, sometimes including loss of consciousness).

Observation of Resident R22's right chest on 5/20/24, at 9:13 a.m. indicated the presence of a tessio catheter to the right chest.

Review of Resident R22's physician orders and care plan failed to indicate EBP relating to central line.

Review of Resident R32's MDS dated 3/21/24, indicated admission date of 7/25/26, with the diagnoses of End Stage Renal Disease, diabetes mellitus, and chronic kidney disease.

Review of Resident R32's current physician orders indicated right chest hemodialysis catheter.

Review of Resident R32's physician orders and care plan failed to indicate EBP relating to central line.

Review of Resident R61's MDS dated 4/19/24, indicated admission on 1/20/24, with the diagnoses of End Stage Renal Disease, dependence on renal dialysis, and chronic kidney disease.

Review of Resident R61's current physician orders indicated AV shunt left forearm.

Review of Resident R61's physician orders and care plan failed to indicate EBP relating to indwelling medical device.

During an interview on 5/23/24, at 9:30 a.m. the DON confirmed the facility failed to implement enhance barrier precautions for five of five residents (Residents R3, R20, R22, R32, and R61 ).

Review of Resident R24's MDS dated 4/12/24, indicated admission date of 1/10/22, with the diagnosis of diabetes, hyperlipidemia, and depression.

During an observation 5/22/24, at 8:33 a.m. Licensed Practical Nurse (LPN) Employee E7 was completing a blood pressure check prior to medication administration on Resident R24. LPN Employee E7 did not clean off the blood pressure cuff before or after use and also failed to complete hand hygiene before or after medication pass for resident R24.

During an interview 05/22/24, at 09:02 a.m. LPN Employee E7 confirmed the failure to clean reusable resident equipment before and after use and failed to complete hand hygiene.

Review of Resident R17's MDS dated 4/20/24, indicated admission date of 6/11/21, with the diagnosis of atrial fibrillation (abnormal heartbeat), coronary artery disease (limits blood flow in arteries), heart failure (heart can't pump enough blood).

Review of Residents R17's physician orders indicate to apply Medi- honey and calcium alginate (wound treatments) dressing to right outer ankle every morning.

During an observation on 5/22/24, at 9:30 a.m.LPN Employee E7 did not clean off Resident R17's bedside stand prior to placing clean dressings, and failed to clean the bedside stand after completion.

During an interview on 05/22/24, at 09:45 a.m. LPN Employee E7 confirmed the failure to cleanse bedside stand surface before or after dressing change.

28 Pa. Code: 211.10(d) Resident Care Policies.

28 Pa. Code: 211.12(d)(1)(5) Nursing Services.


 Plan of Correction - To be completed: 07/09/2024

Plan of Correction:

Identified:

Infection control program has been updated to include a system of surveillance to identify possible communicable diseases or infections to meet at least once per month

Barrier precautions policy and procedure was immediately reviewed with staff

Policy and procedure on how to disinfect equipment was immediately reviewed with appropriate staff

Hand hygiene policy and procedure was immediately reviewed with staff

Dressing change policy and procedure was immediately reviewed with staff

No residents that were identified experienced any adverse effects

Education:

Director of Nursing or designee will educate nursing staff on F-880 with a focus on following proper infection control techniques during dressing changes, hand hygiene, disinfecting equipment before and after use, and barrier precautions

Monitor/Audit:

Director of Nursing or designee will conduct audits of the nursing staff to ensure proper procedures are followed in regard to disinfecting equipment, hand hygiene, dressing changes, and barrier precautions weekly for two (2) weeks and then monthly for two (2) months. Two (2) staff members will be reviewed per audit

Audit results will be reviewed at the Quality Assurance and Performance Improvement (QAPI) meeting for review and recommendation.

Anticipated date of compliance: 9 July 2024

483.35(d)(7) REQUIREMENT Nurse Aide Peform Review-12 hr/yr In-Service:This is a less serious (but not lowest level) deficiency and affects more than a limited number of residents, staff, or occurrences. This deficiency is one that results in minimal discomfort to the resident or has the potential (not yet realized) to negatively affect the resident's ability to achieve his/her highest functional status. This deficiency was not found to be throughout this facility.
§483.35(d)(7) Regular in-service education.
The facility must complete a performance review of every nurse aide at least once every 12 months, and must provide regular in-service education based on the outcome of these reviews. In-service training must comply with the requirements of §483.95(g).
Observations:

Based on review of facility policy, personnel files and staff interview it was determined that the facility failed to complete annual nurse aid employee evaluations for two of three sampled records (Nurse aide (NA) Employees E13 and E14).

Findings include:

Review of facility policy "In-Service Training" dated 3/27/24, indicated the facility completes a performance review of nurse aides at least every 12 months.

Review of NA Employee E13's personnel record indicated she was hired on 10/28/20.

Review of NA Employee E13's personnel record indicated the last performance review was 5/3/22.

Review of NA Employee E14's personnel record indicated she was hired on 12/8/20.

Review of NA Employee E14's personnel record indicated the last performance review was 5/2/22.

Interview on 5/23/24, at 1:05 p.m. Human Employee E3 confirmed the facility failed to complete annual nurse aid employee evaluations as required.

28 Pa. Code: 201.18(b)(1) Management.


 Plan of Correction - To be completed: 07/09/2024

Plan of Correction:

Identified:

A schedule for active employee performance reviews will be established. Performance reviews will be completed no later than the end of the anniversary month that the employee was hired which will also include documented proof that the employee has completed at least the 12 hours per year requirement of in-services.

Staff identified in the citation had their performance reviews and annual training done

No residents were affected

Education:

The Human Resources (HR) Director has been educated on F 730 regarding performance reviews and 12 hour per year in-service requirements for nursing staff

Monitor/Audit:

The HR Director or designee will do a weekly audit of all active employee's files to ensure that required annual performance reviews have been completed by the employee's anniversary for weekly for two (2) weeks and then monthly for two (2) months. If a performance review is not completed timely, the HR Director or designee will remove any employee from the schedule until the review has been completed

Audit results will be reviewed at the Quality Assurance and Performance Improvement (QAPI) meeting for review and recommendation.


Anticipated date of compliance: 9 July 2024


483.35(a)(3)(4)(c) REQUIREMENT Competent Nursing Staff:This is a less serious (but not lowest level) deficiency and affects more than a limited number of residents, staff, or occurrences. This deficiency is one that results in minimal discomfort to the resident or has the potential (not yet realized) to negatively affect the resident's ability to achieve his/her highest functional status. This deficiency was not found to be throughout this facility.
§483.35 Nursing Services
The facility must have sufficient nursing staff with the appropriate competencies and skills sets to provide nursing and related services to assure resident safety and attain or maintain the highest practicable physical, mental, and psychosocial well-being of each resident, as determined by resident assessments and individual plans of care and considering the number, acuity and diagnoses of the facility's resident population in accordance with the facility assessment required at §483.70(e).

§483.35(a)(3) The facility must ensure that licensed nurses have the specific competencies and skill sets necessary to care for residents' needs, as identified through resident assessments, and described in the plan of care.

§483.35(a)(4) Providing care includes but is not limited to assessing, evaluating, planning and implementing resident care plans and responding to resident's needs.

§483.35(c) Proficiency of nurse aides.
The facility must ensure that nurse aides are able to demonstrate competency in skills and techniques necessary to care for residents' needs, as identified through resident assessments, and described in the plan of care.
Observations:

Based on review of facility policy, nursing staff personnel records, nurse training documentation and staff interview, it was determined that the facility failed to ensure that nursing staff received annual in-service education for five of five nursing personnel (Nurse Aide (NA) Employees E13, E14, and E15, Licensed Practical Nurse (LPN) Employee E16, and Registered Nurse Supervisor (RN) Employee E17).

Findings include:

The facility "In-service training" policy dated 3/27/24, indicated that the facility will provide in-service training for all personnel. All mandatory in-service requirements must be completed annually as a condition of continued employment. Training topics include residents ' rights, abuse, neglect and exploitation, behavioral health, infection control, compliance and ethics, effective communication, and quality assurance and performance improvement.

Review of NA Employee E13's personnel record indicated she was hired to the facility on 10/28/20.

Review of NA Employee E13's personnel record did not include annual in-services on infection prevention and control, fire prevention and safety, disaster preparedness, resident confidential information, resident psychosocial needs, restorative nursing techniques, resident rights, cultural competency, and communication.

Review of NA Employee E14's personnel record indicated she was hired to the facility on 12/8/20.

Review of NA Employee E14's personnel record did not include annual in-services on fire prevention and safety, disaster preparedness, resident confidential information, resident psychosocial needs, restorative nursing techniques, resident rights, communication, and cultural competence.

Review of NA Employee E15s personnel record indicated she was hired to the facility on 11/6/23.

Review of NA Employee E15's personnel record did not include annual in-services on infection prevention and control, fire prevention and safety, disaster preparedness, resident confidential information, resident psychosocial needs, restorative nursing techniques, resident rights, communication, and cultural competence.

Review of LPN Employee E16's personnel record indicated he was hired to the facility on 6/2/23.

Review of LPN Employee E16's personnel record did not include annual in-services on infection prevention and control, fire prevention and safety, disaster preparedness, resident confidential information, resident psychosocial needs, restorative nursing techniques, resident rights, communication, and cultural competence.

Review of RN Employee E17's personnel record indicated he was hired on 3/12/07.

Review of RN Employee E17's personnel record did not include annual in-services on fire prevention and safety, disaster preparedness, resident confidential information, resident psychosocial needs, restorative nursing techniques, resident rights, communication, and cultural competence.

Interview on 5/23/24, at 1:05 p.m. Human Employee E3 confirmed the annual in-services were not present as listed above.

Interview on 5/24/24, at 11:30 a.m. the Nursing Home Administrator confirmed the facility failed to ensure that nursing staff received annual in-service education for five of five nursing personnel NA Employees E13, E14, and E15, LPN Employee E16, and RN Employee E17).

28 Pa Code: 201.14(a) Responsibility of licensee
28 Pa Code:201.18(a)(3) Management


 Plan of Correction - To be completed: 07/09/2024

Plan of Correction:

Identified:

An audit of all active employees' files has been completed and new hire and annual trainings are being scheduled to include (but not limited to) all the requirements for nursing staff.

Staff identified during the survey review have completed their annual training

No residents were affected

Education:

The Human Resources (HR) Director has been educated on what trainings need to be completed during general orientation as well as annually for all nursing staff following F726

Monitor/Audit:

The HR Director or designee will do a weekly audit of all active employee's files to ensure that required trainings have been completed upon hire and then at least annually has been completed by their general orientation date and anniversary date for weekly for two (2) weeks and then monthly for two (2) months. If the required annual training is not completed timely, the HR Director or designee will remove any employee from the schedule until the required annual trainings are completed.

Audit results will be reviewed at the Quality Assurance and Performance Improvement (QAPI) meeting for review and recommendation.


Anticipated date of compliance: 9 July 2024

483.25(l) REQUIREMENT Dialysis:This is a less serious (but not lowest level) deficiency and affects more than a limited number of residents, staff, or occurrences. This deficiency is one that results in minimal discomfort to the resident or has the potential (not yet realized) to negatively affect the resident's ability to achieve his/her highest functional status. This deficiency was not found to be throughout this facility.
§483.25(l) Dialysis.
The facility must ensure that residents who require dialysis receive such services, consistent with professional standards of practice, the comprehensive person-centered care plan, and the residents' goals and preferences.
Observations:

Based on review of resident clinical records, facility policy and staff interview it was determined the facility failed to provide care and treatments related to dialysis care for one of six residents (Resident R22) and failed to provide consistent and complete communication with the dialysis center for four of six residents (Resident R20, R22, R32, and R61).

Findings include:

Review of the facility policy "Care of a Resident With End Stage Renal Disease" (kidney failure) dated 3/27/24, indicated education and training of staff includes the handling of grafts (a synthetic tubing to connect the artery and vein) and fistulas (arteriovenous fistula - a connection made by a surgeon of an artery to a vein for vascular access for dialysis), and agreements will identify how information will be exchanged between facilities.

Review of the facility policy "Hemodialysis Access Care" dated 3/27/24, indicated the general medical nurse should document in the resident's record very shift as follows: location of the catheter, condition of the dressing (if needed), if dialysis was completed during the shift, any part of report from dialysis post dialysis being given and observations post dialysis.

Review of clinical record indicated Resident R32 was admitted to the facility on 7/25/16.

Review of Resident R32's MDS dated 3/21/24, indicated the diagnoses of End Stage Renal Disease (kidneys cease to function on a permanent basis leading to the need for a regular course of long-term dialysis or a kidney transplant to maintain life), diabetes mellitus (disease in which the body ' s ability to produce or respond to the hormone insulin is impaired) and chronic kidney disease.

Review of Resident R32's physician orders on 1/22/24, indicated dialysis Tuesday, Thursday, and Saturdays, send dialysis book to dialysis center.

Interview on 5/20/24 at 12:00 p.m. with Licensed Practical Nurse (LPN) Employee E13 confirmed Resident R32 dialysis book was missing.

Review of the clinical record indicated Resident R22 was admitted to the facility on 11/3/23.

Review of Resident R22's MDS dated 3/15/24, indicated the diagnoses of End Stage Renal Disease (kidneys cease to function on a permanent basis leading to the need for a regular course of long-term dialysis or a kidney transplant to maintain life), chronic obstructive pulmonary disease (COPD- a group of diseases that block airflow and make it hard to breathe), and seizures (a person experiences abnormal behaviors, symptoms and sensations, sometimes including loss of consciousness). Section O-0100 J indicated dialysis while a resident.

Review of Resident R22's physician orders on 1/22/24, indicated dialysis Tuesday, Thursday, and Saturdays. Physician orders failed to include an order for monitoring the right chest tessio catheter (graft used for dialysis).

Review of Resident R22's care plan dated 12/14/23, failed to include a plan for the right chest tessio catheter.

Review of Resident R22's Hemodialysis Communication Records indicated hemodialysis communication sheets were incomplete either prior to leaving the facility, entries during care at the dialysis center, and assessments upon return to the facility on six separate occasions 5/16/24, 5/11/24, 5/9/24, and two days that were not dated.

Observation of Resident R22's right chest on 5/20/24, at 9:13 a.m. indicated the presence of a tessio catheter to the right chest.

Interview on 5/20/24, at 2:300 p.m. the Director of Nursing confirmed the six Hemodialysis Communication Records for Resident R22 were incomplete and that there was not a physician order or care plan for the graft.

Review of clinical record indicated Resident R61 was admitted to the facility on 1/20/24.

Review of Resident R61's MDS dated 4/19/24, indicated the diagnoses of End Stage Renal Disease (kidneys cease to function on a permanent basis leading to the need for a regular course of long-term dialysis or a kidney transplant to maintain life), dependence on renal dialysis and chronic kidney disease.

Review of Resident R61's physician orders on 5/15/24, indicated dialysis Tuesday, Thursday, and Saturdays.

Interview on 5/20/24 at 12:00 p.m. with Licensed Practical Nurse (LPN) Employee E13 confirmed Resident R61 dialysis book was incomplete for the following dates: 4/20/24, 5/2/24, 5/14/24.

Review of Resident R20's admission record indicated admission date of 9/22/2020, with diagnosis that included end stage renal disease (kidneys can no longer work as they should), diabetes (high sugar in the blood), hypertension (high blood pressure).

Review of physician orders dated 3/14/23, indicated send dialysis book to dialysis center, physician orders dated 1/22/24, indicates dialysis Tuesday, Thursday, and Saturday.

Interview 5/20/24, at 10:40 a.m. Licensed Practical Nurse (LPN) Employee E4 was not able to produce Resident R20's dialysis book. LPN Employee E4 stated "this is a frequent problem; dialysis does not send book back with residents upon return." LPN Employee E4 confirmed there was not a dialysis book for Resident R20.

Interview with the Director of Nursing on 5/24/24, at 11:30 a.m. confirmed the facility failed to provide care and treatments related to dialysis care for one of six residents (Resident R22) and failed to provide consistent and complete communication with the dialysis center for four of six residents (Resident R20, R22, R32, and R61).

28 Pa. Code: 211.12 (d)(1)(2)(5) Nursing services.
28 Pa. Code 211.10 (c) Resident Care policies


 Plan of Correction - To be completed: 07/09/2024

Identified:

Medical Director wrote order for monitoring the right chest tessio catheter for Residents R22

Resident R22's care plan was immediately updated to include plan for the right chest tessio catheter and hemodialysis communication sheets were accurately completed. Order was also obtained for graft

Resident R6's dialysis book was updated to include all required information

Resident R20's dialysis book was located and stored in proper location

Education:

Re-Education done with licensed staff on the facility's policies – care of a resident with end stage renal disease and hemodialysis access care focusing on providing care and treatments related to dialysis care. Also educated on the dialysis communication binders and how they are to be used and what information is to be filled out entirely

Monitor/Audit:

The Director of Nursing or Designee will audit that the dialysis binders are properly stored and maintained for weekly for two (2) weeks and then monthly for two (2) months.



Anticipated date of compliance: 9 July 2024

483.25(i) REQUIREMENT Respiratory/Tracheostomy Care and Suctioning:This is a less serious (but not lowest level) deficiency and affects more than a limited number of residents, staff, or occurrences. This deficiency is one that results in minimal discomfort to the resident or has the potential (not yet realized) to negatively affect the resident's ability to achieve his/her highest functional status. This deficiency was not found to be throughout this facility.
§ 483.25(i) Respiratory care, including tracheostomy care and tracheal suctioning.
The facility must ensure that a resident who needs respiratory care, including tracheostomy care and tracheal suctioning, is provided such care, consistent with professional standards of practice, the comprehensive person-centered care plan, the residents' goals and preferences, and 483.65 of this subpart.
Observations:

Based on facility policy review, observations, and staff interviews, it was determined that the facility failed to maintain sanitary conditions of respiratory equipment for three of six residents reviewed (Resident R7, R274, and R30) and failed to obtain physician orders for one resident with a tracheostomy (Resident R30).

Findings include:

Review of the facility policy "Procedures for changing oxygen tubing" update 5/2024, indicated this procedure is to ensure the storage and change of respiratory equipment to meet infection control requirements.
1.The nursing staff will change all oxygen and nebulizer tubing weekly per the facility guidelines.
2.The tubing will be dated and labeled.
3.When not in use it will be stored in a plastic bag.

Review of the facility policy "Tracheostomy Care" dated 3/27/24 indicates the purpose of this procedure is to guide tracheostomy care and the cleaning of reusable tracheostomy cannulas. Check physician orders.

Review of Resident R7's Minimum Data Set (MDS - a periodic assessment of care needs) dated 5/9/24, indicated reentry to facility on 3/31/24, with the diagnoses of hypertension (high blood pressure), hyperlipidemia (high fat in the blood), chronic obstructive pulmonary disease (COPD - makes breathing hard).

Review of Resident R7's physician order dated 3/31/24, indicated oxygen via nasal canula (n/c -oxygen applied to nose), at one liter per minute (lpm) at sleep, two lpm at rest and three lpm with activity.

Observation of Resident R7 on 5/20/24, at 9:12 a.m. Observation indicated use of oxygen via nasal cannula. The cannula failed to be labeled with a date.

Interview on 5/20/24, at 9:25 a.m. Licensed Practical Nurse (LPN) Employee E4 confirmed Resident R7's nasal cannula failed to be labeled with a date.

Review of the clinical record indicated Resident R274 was re-admitted to the facility on 5/16/24, with the diagnosis of chronic obstructive pulmonary disease (COPD - makes breathing hard), diabetes (high sugar in the blood), and heart failure (heart can ' t pump blood as it should).

Review of Resident R274's orders dated 5/16/24, indicate oxygen at 3 lpm via n/c every shift.

Observation of Resident R274 on 5/20/24, at 10:28 a.m. indicated use of oxygen via nasal cannula. The cannula failed to be labeled with a date.

Interview on 5/20/24, at 10:48 a.m. Licensed Practical Nurse (LPN) Employee E4 confirmed Resident R274's nasal cannula failed to be labeled with a date.

Review of Resident R30's Minimum Data Set (MDS - a periodic assessment of care needs) dated 5/9/24, indicated reentry to facility on 2/21/24, with the diagnoses of chronic respiratory failure (lungs cannot get enough oxygen into the blood), hypertension (high blood pressure), hyperlipidemia (high fat in the blood).

Review of Resident R30's physician orders dated 2/17/24, indicate oxygen at 6 lpm to maintain oxygen saturation greater than ninety percent via trach mask (a device that delivers oxygen to a patient with a tracheostomy tube) Ipratropium-albuterol solution inhaled four times a day. Further review revealed no physician orders for tracheostomy care.

Observation 05/20/24 10:35 a.m. indicated resident R30's oxygen tubing to tracheostomy mask was not labeled with a date. Further observation revealed a nebulizer machine (machine that creates a mist to deliver medication into the lungs), sitting on top of a dresser. The nebulizer failed to be in a bag or labeled with a date.

Interview 5/20/24 at 10:35 a.m. Resident R30 stated "I do my own tracheostomy care; I have been doing this for over eight years".

Interview on 5/20/24, at 10:53 a.m. Licensed Practical Nurse (LPN) Employee E4 confirmed Resident R30's tracheostomy mask tubing failed to be labeled with a date and that the nebulizer failed to be in a bag or labeled with a date.

Interview 5/23/24, at 10:26 a.m. the Director of Nursing confirmed the facility failed to obtain physician orders for Resident R30's tracheostomy care and the facility failed to maintain sanitary conditions of respiratory equipment for three of six residents reviewed (Resident R7, R274, R30).

28 Pa. Code: 211.10(c)(d) Resident care policies.
28 Pa. Code: 211.12(d)(1)(2)(3)(5) Nursing services.


 Plan of Correction - To be completed: 07/09/2024

Plan of Correction:

Identified:

Resident R7's nasal cannula was replaced and immediately labeled (couldn't verify date so need to start fresh)

Resident R274's nasal cannula replaced and immediately labeled

Resident R30's oxygen tubing and tracheostomy mask was labeled immediately Is this care planned that she does it herself? Staff will need assist on the date she chooses.

Education:

Director of Nursing or Designee will re-educate licensed staff on the facility's Tracheostomy Care policy and oxygen policy and procedure to ensure that they know how to maintain sanitary conditions of respiratory equipment

Monitor/Audit:

The Director of Nurses or Designee will audit that respiratory equipment is properly maintained for weekly for two (2) weeks and then monthly for two (2) months. Audit will be for two (2) residents per audit.

Anticipated date of compliance: 9 July 2024


483.25 REQUIREMENT Quality of Care:This is a less serious (but not lowest level) deficiency and affects more than a limited number of residents, staff, or occurrences. This deficiency is one that results in minimal discomfort to the resident or has the potential (not yet realized) to negatively affect the resident's ability to achieve his/her highest functional status. This deficiency was not found to be throughout this facility.
§ 483.25 Quality of care
Quality of care is a fundamental principle that applies to all treatment and care provided to facility residents. Based on the comprehensive assessment of a resident, the facility must ensure that residents receive treatment and care in accordance with professional standards of practice, the comprehensive person-centered care plan, and the residents' choices.
Observations:

Based on review of facility policy, clinical records, medication administration records, resident and staff interview it was determined that the facility failed to provide glucose monitoring as per physician's order for two out of four sampled resident records (Resident R40 and Resident R53) and failed to have a physician orders to provide pacemaker monitoring for one of two sampled resident records (Resident R32).

Findings include:

The facility "Diabetes-clinical protocol" policy last reviewed 3/27/24, inidcated that the physician and staff will summarize factors that are contributing to the resident's diabetes or glucose tolerance. The physician will order appropriate lab test, for example periodic finger stick test, and adjust treatments based on these results and other parameters. Examples of blood glucose monitoring include monitoring glucose levels at least twice weekly, monitoring blood glucose levels twice to four times daily, and monitoring three to four times a day if intensive insulin therapy or sliding-scale insulin is used.

The facility "Nursing care for older adults with diabetes" policy last reviewed 3/27/24, indicated to use a glucometer for a capillary blood sampling to measure current blood glucose levels. The provider will order the frequency of glucose monitoring and establish appropriate targets for individual residents.

Review of Resident R40's admission record indicated he was originally admitted on 12/14/22.

Review of Resident R40's MDS assessment (Minimum Data Set assessment: MDS -a periodic assessment of resident care needs) dated 4/13/24, indicated that he had diagnoses that included diabetes (metabolic disorder impacting organ function related to glucose levels in the human body), hyperlipidemia (elevated lipid levels within the blood),, schizoaffective disorder (a mental disorder characterized by delusions, hallucinations, disorganized thoughts and disordered behaviors impacting daily functioning), and a history of falls. The assessment indicated that the diagnoses were current upon review.

Review of Resident R40's care plan dated 2/9/24, indicated to monitor, document and report muscle weakness, diabetes, and medication side effects.

Review of Resident R40's physician orders dated 1/10/24 and 2/3/24, indicated to administer insulin (Humalog solution) subcutaneously three times a day before meals via insulin pen using blood glucose monitoring and the following protocol:
70-140=0 units
141-180=1 units
181-220=2 units
221-260=3 units
261-300=4 units
301-340=5 units
Blood glucose greater than 340 and above give 6 units and call the physician.

Review of Resident R40's blood glucose vital records did not include accuchecks (blood glucose monitoring) for the following dates: 1/30/24,1/31/24, 2/1/24, 2/2/24, 2/3/24, and 4/1/24.

Review of Resident R40's clinical nurse progress notes and physican notes did not indicate refusals for accuchecks on 1/30/24, 1/31/24, 2/1/24, 2/2/24, 2/3/24, and 4/1/24.

Review of Resident R53's admission record indicated he was admitted on 2/16/22.

Review of Resident R53's MDS assessment dated 3/19/24, indicated that he had diagnoses that included diabetes, hypertension (a condition impacting blood circulation through the heart related to poor pressure), history of falling, and adult failure to thrive. The assessment indicated that the diagnoses were current upon review.

Review of Resident R53's care plan dated 1/2/24, indicated that he is diabetic and will have no complications related to diabetes.

Review of Resident R53's physician orders dated 9/25/23, indicated to provide accuchecks every night shift related to diabetes.

Review of Resident R53's physician orders dated 3/28/24, indicated to provide accuchecks one time a day every Monday related to diabetes.

Review of Resident R53's blood glucose vital records did not include accuchecks for the following dates: 1/20/24, 1/21/24, 1/26/24, 2/1/24, 2/7/24, 2/13/24, 2/23/24, 2/29/24, and 3/14/24.

Review of Resident R53's clinical nurse progress notes and physican notes did not indicate refusals for accuchecks on 1/20/24, 1/21/24, 1/26/24, 2/1/24, 2/7/24, 2/13/24, 2/23/24, 2/29/24, and 3/14/24.

During an interview on 5/20/24, at 12:14 p.m. Resident R53 stated that his insulin is not checked every day.

During an interview on 5/22/24, at 9:58 a.m. Licensed Practical Nurse (LPN) Employee E7 stated that Resident R40's physician order says to complete accuchecks three times a day. Staff will have to check his blood sugar before meals and before insulin is given each time."

Review of Resident R32's admission record he was originally admitted on 7/25/16.

Review of Resident R32's MDS assessment dated 3/21/24, indicated that she had diagnoses that included diabetes mellitus, presence of cardiac pacemaker (artificial device for stimulating the heart muscle and regulating its contractions), and congestive heart failure (chronic condition in which the heart doesn't pump blood as well as it should). The assessment indicated that the diagnoses were current upon review.

Review of Resident R32's care plan dated 2/13/24, indicated to assess for chest pain and enforce the need to call for assistance as pain starts.

Review of Resident R32's physician orders dated 4/18/24, revealed no order to monitor pacemaker.

During an interview on 5/23/24, at 12:32 p.m. the Director of Nursing (DON) confirmed that the facility failed to provide glucose monitoring as per physician's order for Resident R40 and Resident R53 as required and failed to provide and order for pacemaker monitoring for Resident R32 as required.

28 Pa. Code: 211.10(c)(d)Resident care policies.

28 Pa. Code: 211.12(d)(1)(2)(3)(5) Nursing services.


 Plan of Correction - To be completed: 07/09/2024

Plan of Correction:

Identified:

Physician made aware of accuchecks not being completed as ordered for residents R40 and R53

Physician made aware of failure to monitor pacemaker as ordered for resident R32


Director of Nursing and/or Designee completed audit of residents in the facility with diabetes and to ensure that those being treated are having accuchecks completed as ordered

Director of Nursing and/or Designee completed audit of residents in the facility with pacemakers and to ensure that those with pacemakers are being monitored as ordered

Education:

Director of Nursing and/or Designee re-educated licensed nursing staff regarding F 684- Quality of Care, Resident Change in Condition Policy and Medication Error policy ensure facility staff are providing facility residents with required care

Monitor/Audit:

Director of Nursing and/or Designee to complete audit of residents who receive insulin to ensure that accuchecks are being done as ordered weekly for two (2) weeks and then monthly for two (2) months

Director of Nursing and/or Designee to complete audit of residents who with pacemakers to ensure that pacemakers are being monitored as ordered weekly for two (2) weeks and then monthly for two (2) months

Audit results will be reviewed at the Quality Assurance and Performance Improvement (QAPI) meeting for review and recommendation.



Anticipated date of compliance: 9 July 2024


483.10(i)(1)-(7) REQUIREMENT Safe/Clean/Comfortable/Homelike Environment:This is a less serious (but not lowest level) deficiency and is isolated to the fewest number of residents, staff, or occurrences. This deficiency is one that results in minimal discomfort to the resident or has the potential (not yet realized) to negatively affect the resident's ability to achieve his/her highest functional status.
§483.10(i) Safe Environment.
The resident has a right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

The facility must provide-
§483.10(i)(1) A safe, clean, comfortable, and homelike environment, allowing the resident to use his or her personal belongings to the extent possible.
(i) This includes ensuring that the resident can receive care and services safely and that the physical layout of the facility maximizes resident independence and does not pose a safety risk.
(ii) The facility shall exercise reasonable care for the protection of the resident's property from loss or theft.

§483.10(i)(2) Housekeeping and maintenance services necessary to maintain a sanitary, orderly, and comfortable interior;

§483.10(i)(3) Clean bed and bath linens that are in good condition;

§483.10(i)(4) Private closet space in each resident room, as specified in §483.90 (e)(2)(iv);

§483.10(i)(5) Adequate and comfortable lighting levels in all areas;

§483.10(i)(6) Comfortable and safe temperature levels. Facilities initially certified after October 1, 1990 must maintain a temperature range of 71 to 81°F; and

§483.10(i)(7) For the maintenance of comfortable sound levels.
Observations:

Based on review of facility policy, observations and staff interviews it was determined that the facility failed to provide a clean, safe, comfortable, and homelike environment for one of five resident rooms (Resident R58).

Findings include:

Review of the facility policy "Homelike Environment" dated 3/27/24, indicated residents are provided with a safe, clean, comfortable, and homelike environment.

Review of the admission record indicated Resident R58 was admitted to the facility on 11/9/23.

Review of Resident R58's Minimum Data Set (MDS - a periodic assessment of care needs) dated 3/21/24, indicated the diagnoses of Parkinson's Disease (disorder of the nervous system that results in tremors), bipolar disorder (a disorder associated with episodes of mood swings ranging from depressive lows to manic highs), and myasthenia gravis (a weakness and rapid fatigue of muscles under voluntary control).

Observation on 5/20/24, at 10:35 a.m. Resident R58's room indicated a bifold closet door detached from closet and propped against the wall behind the room's door. The bedside dresser was missing the top drawer which was in the corner of the room, on the floor, with the face and sides broken into two separate pieces.

Interview on 5/20/24, at 10:55 a.m. Licensed Practical Nurse (LPN) Employee E4 confirmed the observation.

Interview on 5/24/24, at 11:30 a.m. the Nursing Home Administrator confirmed that the facility failed to provide a clean, comfortable homelike environment for one of five resident rooms (Resident R58).

28 Pa. Code: 201.14(a) Responsibility of licensee.

28 Pa. Code: 201.18(b)(1) Management.

28 Pa. Code 201.29(a)(c)(d) Resident rights.


 Plan of Correction - To be completed: 07/09/2024

Plan of Correction:

In preparation and/or execution of this plan of correction does not constitute admission or agreement by the provider of the truth of the facts alleged or conclusions set forth in the statement of deficiencies. The plan of correction is prepared and/or executed solely because it is required by the provisions of federal and state law.

Identified:

Resident R58's closet door was immediately repaired and missing drawers from the bedside dresser were immediately replaced

Like: An audit of all closet doors and drawered furniture was conducted to ensure home like environment.

Education:

Facility staff educated on the use of the maintenance work order system to address any maintenance concerns by the Maintenance Director/Designee by 06/30/2024.

Education sent out and reviewed for understanding to all staff via CareFeed platform

Monitor/Audit:

A weekly audit will be conducted to ensure furniture in the occupied resident rooms are in working condition for two (2) weeks and then monthly for two (2) months by the Maintenance Director or Designee

Anticipated date of compliance: 9 July 2024

483.60(c)(1)-(7) REQUIREMENT Menus Meet Resident Nds/Prep in Adv/Followed:This is a less serious (but not lowest level) deficiency and is isolated to the fewest number of residents, staff, or occurrences. This deficiency is one that results in minimal discomfort to the resident or has the potential (not yet realized) to negatively affect the resident's ability to achieve his/her highest functional status.
§483.60(c) Menus and nutritional adequacy.
Menus must-

§483.60(c)(1) Meet the nutritional needs of residents in accordance with established national guidelines.;

§483.60(c)(2) Be prepared in advance;

§483.60(c)(3) Be followed;

§483.60(c)(4) Reflect, based on a facility's reasonable efforts, the religious, cultural and ethnic needs of the resident population, as well as input received from residents and resident groups;

§483.60(c)(5) Be updated periodically;

§483.60(c)(6) Be reviewed by the facility's dietitian or other clinically qualified nutrition professional for nutritional adequacy; and

§483.60(c)(7) Nothing in this paragraph should be construed to limit the resident's right to make personal dietary choices.
Observations:

Based on menu, observations, and staff interviews, it was determined that the facility failed to follow the menu for one of one lunch meal (lunch meal Monday 5/20/24).

Findings include:

A review of the menu indicated that the posted lunch menu was as follows:
Liver,onions
Mashed potatoes, gravy
Green Bean
Apple Cobbler

During observation of lunch meal on the 4th floor on 5/20/24, at 12:05 p.m., it was revealed that all of the residents had the following instead:
Liver,onions
Mashed potatoes, gravy
Corn or Carrots
Apple Cobbler

During an interview on 5/20/24, at 12:30 p.m. Dietary Cook Employee E9 confirmed a different lunch menu. He stated "We did not have green beans."

During an interview 5/21/24, at 2:30 p.m. Director of Dietary Employee E8 confirmed the Registered Dietitian did not approve the menu substitution and the posted menu's were not updated to reflect the change as required.

28 Pa. Code: 211.6(a)(b)Dietary services.


 Plan of Correction - To be completed: 07/09/2024

Plan of Correction:

Identified:

Dietician did not approve menu changes

Dietary staff was verbally educated about menu changes and the plan that needs to be followed if any menu change needs to occur

Education:

Dining Services staff educated by the nursing home administrator/designee on F-803 pertaining to menu changes and the facility's process that needs to be followed if any changes to the menu need to occur

Monitor/Audit:

The dietary manager or designee will audit the menu for accuracy and ensure that the menu is followed, and any changes are approved by the dietician in advance and residents notified weekly for four (4) weeks and then monthly for two (2) months and then quarterly at the QAPI meeting.

Audit results will be reviewed at the Quality Assurance and Performance Improvement (QAPI) meeting for review and recommendation.


Anticipated date of compliance: 9 July 2024

483.45(g)(h)(1)(2) REQUIREMENT Label/Store Drugs and Biologicals:This is a less serious (but not lowest level) deficiency and is isolated to the fewest number of residents, staff, or occurrences. This deficiency is one that results in minimal discomfort to the resident or has the potential (not yet realized) to negatively affect the resident's ability to achieve his/her highest functional status.
§483.45(g) Labeling of Drugs and Biologicals
Drugs and biologicals used in the facility must be labeled in accordance with currently accepted professional principles, and include the appropriate accessory and cautionary instructions, and the expiration date when applicable.

§483.45(h) Storage of Drugs and Biologicals

§483.45(h)(1) In accordance with State and Federal laws, the facility must store all drugs and biologicals in locked compartments under proper temperature controls, and permit only authorized personnel to have access to the keys.

§483.45(h)(2) The facility must provide separately locked, permanently affixed compartments for storage of controlled drugs listed in Schedule II of the Comprehensive Drug Abuse Prevention and Control Act of 1976 and other drugs subject to abuse, except when the facility uses single unit package drug distribution systems in which the quantity stored is minimal and a missing dose can be readily detected.
Observations:

Based on review of facility policies, observations, and staff interviews it was determined that the facility failed to accurately label and date open medications for one of two medication carts (third floor medication cart) and failed to properly store medical supplies and biologicals in one of two medication rooms (third floor medication room).

Findings include:

The facility "Storage of medications" dated 3/27/24, indicated that the facility stores all drugs and biologicals in a safe, secure, and orderly manner. Drugs and biologicals are stored in the packaging, containers, or other dispensing systems in which they are received. Drug containers that have missing, incomplete, improper, or incorrect labels are returned to the pharmacy for proper labeling before storing. Discontinued, outdated or deteriorated drugs or biologicals are returned to the dispensing pharmacy or destroyed.

During an observation of the third floor medication cart on 5/21/24, at 11:47 a.m. the following was observed:
One bottle of ketorolac eye drops no packaging, name, or date opened.
One bottle of prednisone eye drops no packaging, name or date opened.
One Trelegy Ellipta inhaler belonging to Resident R3 no date opened.

During an interview on 5/21/24, at 11:55 a.m. Licensed Practical Nurse (LPN) Employee E4 confirmed the facility failed to properly store, accurately label, and date open medications.

During an observation of the Third Floor Medication Room on 05/21/24, at 12:01 p.m. the following was observed under the sink:
A gallon container of hand sanitizer.
Two empty spray bottles
2 liquid soap containers
One roll of garbage bags

During an interview on 5/21/24, at 12:01 p.m. LPN Employee E4 confirmed the above observations.

28 Pa. Code 211.9(a)(1) Pharmacy services.
28 Pa. Code 211.12(d)(1)(5) Nursing services.


 Plan of Correction - To be completed: 07/09/2024

Plan of Correction:

Identified:

Storage and labeling of medication that was identified at the time was corrected and employee E4 was verbally educated by the Director of Nursing

The director of nursing or designee will conduct an audit to ensure that medications are stored properly and labeled properly to include the date that they were opened

Education:

Education will be provided by the Director of Nursing or Designee with licensed staff on F-761 with a focus on properly storing and labeling medications and reviewing that no items are to be stored under the sink

Monitor/Audit:

audits on medication passes and storage under the sink will be completed weekly for two (2) weeks and then monthly for two (2) months

Audit results will be reviewed at the Quality Assurance and Performance Improvement (QAPI) meeting for review and recommendation.


Anticipated date of compliance: 9 July 2024



483.45(c)(1)(2)(4)(5) REQUIREMENT Drug Regimen Review, Report Irregular, Act On:This is a less serious (but not lowest level) deficiency and is isolated to the fewest number of residents, staff, or occurrences. This deficiency is one that results in minimal discomfort to the resident or has the potential (not yet realized) to negatively affect the resident's ability to achieve his/her highest functional status.
§483.45(c) Drug Regimen Review.
§483.45(c)(1) The drug regimen of each resident must be reviewed at least once a month by a licensed pharmacist.

§483.45(c)(2) This review must include a review of the resident's medical chart.

§483.45(c)(4) The pharmacist must report any irregularities to the attending physician and the facility's medical director and director of nursing, and these reports must be acted upon.
(i) Irregularities include, but are not limited to, any drug that meets the criteria set forth in paragraph (d) of this section for an unnecessary drug.
(ii) Any irregularities noted by the pharmacist during this review must be documented on a separate, written report that is sent to the attending physician and the facility's medical director and director of nursing and lists, at a minimum, the resident's name, the relevant drug, and the irregularity the pharmacist identified.
(iii) The attending physician must document in the resident's medical record that the identified irregularity has been reviewed and what, if any, action has been taken to address it. If there is to be no change in the medication, the attending physician should document his or her rationale in the resident's medical record.

§483.45(c)(5) The facility must develop and maintain policies and procedures for the monthly drug regimen review that include, but are not limited to, time frames for the different steps in the process and steps the pharmacist must take when he or she identifies an irregularity that requires urgent action to protect the resident.
Observations:

Based on clinical record review, facility policy review, and staff interviews, it was determined that the facility failed to ensure Medication Regimen Reviews were completed by a consultant pharmacist at least monthly
for one out of six sampled resident records (Resident R14).

Findings include:

The facility "Consultant pharmacist services provider agreement" policy last reviewed 3/27/24, indicated that regular and reliable consultant pharmacist services are provided to residents. The consultant pharmacist provides consultation on all aspects of the provision of pharmacy services in the facility. Specific activities that the pharmacist performs includes the medication regiment review of each resident at least monthly.

The facility "Medication regiment review" policy last reviewed 3/27/24, indicated that the drug regiment of each resident is reviewed at least monthly by a licensed pharmacists and includes a reivew of the resident's medical chart.

Review of Resident R14's admission record indicated he was initially admitted on 5/18/17, and he was readmitted on 8/25/20.

Review of Resident R14's MDS assessment (Minimum Data Set assessment: MDS -a periodic assessment of resident care needs) dated 4/5/24, indicated his diagnoses included dementia (a condition characterized by memory loss and progressive or persistent loss of intellectual functioning), Atrial fibrillation (irregular heartbeat), schizophrenia (a mental disorder characterized by delusions, hallucinations, disorganized thoughts and disordered behaviors impacting daily functioning), and a history of alcohol abuse. The assessment indicated that these diagnoses were still current upon review.

Review of Resident R14's care plan dated 2/15/24, indicated to consult with pharmacy.

Review of Resident R14's physician orders dated October 2023 and November 2023, indicated he was on a number of psychotropic medications (medications that alter mood) which included:
Lexapro 20mg for depression
Trazodone 50mg for insomnia
Risperidone 1mg for Schizophrenia

Review of Resident R14's clinical progress notes, medication regimen reviews and physician orders did not include medication regimen reviews completed by the pharmacy consultant for October 2023 and November 2023.

During an interview on 5/23/24, at 1:17 p.m. Medical Records Employee E2 confirmed that the facility failed to ensure Medication Regimen Reviews were completed by a consultant pharmacist at least monthly for Resident R14 as required.


28 Pa Code: 201.14 (a ) Responsibility of licensee.
28 Pa. Code 211.5(f) Clinical records.
28 Pa. Code 211.9 (k) Pharmacy services.


 Plan of Correction - To be completed: 07/09/2024

Plan of Correction:

Identified:

The Director of Nurse or Designee will conduct an audit to ensure that medication regimen reviews are completed by a consultant pharmacist at least monthly

Resident R14 and current residents will be reviewed at least monthly going forward

Resident R14 will have a medication regimen review completed by 9 July 2024


Education:

Education will be provided to Director of Nurse or Designee and facility pharmacy representatives by the Regional Clinical Nurse or Designee relating to monthly medication regimen reviews

Monitor/Audit

The Director of Nurses or Designee will audit completions of pharmacy recommendation by a consultant pharmacist monthly for three (3) months

Audit results will be reviewed at the Quality Assurance and Performance Improvement (QAPI) meeting for review and recommendation.


Anticipated date of compliance: 9 July 2024




483.25(e)(1)-(3) REQUIREMENT Bowel/Bladder Incontinence, Catheter, UTI:This is a less serious (but not lowest level) deficiency and is isolated to the fewest number of residents, staff, or occurrences. This deficiency is one that results in minimal discomfort to the resident or has the potential (not yet realized) to negatively affect the resident's ability to achieve his/her highest functional status.
§483.25(e) Incontinence.
§483.25(e)(1) The facility must ensure that resident who is continent of bladder and bowel on admission receives services and assistance to maintain continence unless his or her clinical condition is or becomes such that continence is not possible to maintain.

§483.25(e)(2)For a resident with urinary incontinence, based on the resident's comprehensive assessment, the facility must ensure that-
(i) A resident who enters the facility without an indwelling catheter is not catheterized unless the resident's clinical condition demonstrates that catheterization was necessary;
(ii) A resident who enters the facility with an indwelling catheter or subsequently receives one is assessed for removal of the catheter as soon as possible unless the resident's clinical condition demonstrates that catheterization is necessary; and
(iii) A resident who is incontinent of bladder receives appropriate treatment and services to prevent urinary tract infections and to restore continence to the extent possible.

§483.25(e)(3) For a resident with fecal incontinence, based on the resident's comprehensive assessment, the facility must ensure that a resident who is incontinent of bowel receives appropriate treatment and services to restore as much normal bowel function as possible.
Observations:

Based on review of resident clinical records and staff interviews it was determined that the facility failed to make certain that appropriate treatment and services were ordered and/or provided for one of three residents with a urinary catheter (Resident R3).

Findings include:

Review of the facility policy "Catheter Care, Urinary" last reviewed 3/27/24, indicate check the resident frequently to be sure he or she is not lying on the catheter and to keep the catheter tubing free of kinks, position the drainage bag lower than the bladder at all times to prevent urine from flowing back into the urinary bladder.

Review of Resident R3's Minimum Data Set (MDS - a periodic assessment of care needs) dated 2/15/24, indicated admission date of 9/22/21, with diagnoses of heart failure (heart can't pump blood as well as it should), hypertension (high blood pressure), neurogenic bladder (lack of bladder control).

Review of Resident R3 physician orders dated 5/14/24, indicate foley catheter size sixteen french with 10cc balloon.

Observation 5/20/24, at 11:06 a.m. Resident R3 was sitting in his wheelchair, unable to visualize foley catheter bag, Licensed Practical Nurse (LPN) Employee E4 revealed Resident R3 was sitting on his foley catheter bag, and the bag did not have a privacy cover on it.

Interview 05/20/24, at 11:06 a.m. LPN Employee E4 confirmed the foley catheter bag was not placed below the bladder and did not have a dignity cover.

28 Pa Code: 201.14 (a) Responsibility of licensee.
28 Pa code: 211.10 (c)(d) Resident care policies.
28 Pa. Code 211.12(d)(1)(3)(5) Nursing services.


 Plan of Correction - To be completed: 07/09/2024

Identified:

Resident R3's foley bag was put in a privacy cover and placed below the bladder immediately

Resident's with foley bag were audited to proper placement and privacy.

Education:

Licensed staff re-educated on the Catheter Care, Urinary policy by Director of Nursing/designee.

Monitor/Audit:

The Director of Nurses or Designee will audit that foley catheters are below the bladder level and covered privacy maintained weekly for two (2) weeks and then monthly for two (2) months. Audit will be conducted for four (4) residents with foley catheters.

Audit results will be reviewed at the Quality Assurance and Performance Improvement (QAPI) meeting for review and recommendation.


Anticipated date of compliance: 9 July 2024



483.25(c)(1)-(3) REQUIREMENT Increase/Prevent Decrease in ROM/Mobility:This is a less serious (but not lowest level) deficiency and is isolated to the fewest number of residents, staff, or occurrences. This deficiency is one that results in minimal discomfort to the resident or has the potential (not yet realized) to negatively affect the resident's ability to achieve his/her highest functional status.
§483.25(c) Mobility.
§483.25(c)(1) The facility must ensure that a resident who enters the facility without limited range of motion does not experience reduction in range of motion unless the resident's clinical condition demonstrates that a reduction in range of motion is unavoidable; and

§483.25(c)(2) A resident with limited range of motion receives appropriate treatment and services to increase range of motion and/or to prevent further decrease in range of motion.

§483.25(c)(3) A resident with limited mobility receives appropriate services, equipment, and assistance to maintain or improve mobility with the maximum practicable independence unless a reduction in mobility is demonstrably unavoidable.
Observations:

Based on facility policy, observation, clinical record review, and staff interview, it was determined that the facility failed to provide treatment and services to prevent further decrease in range of motion for two of two residents (Residents R39 and R58).

Findings include:

Review of the facility policy "Assistive Devices and Equipment" dated 3/27/24, indicated the facility maintains and supervises the use of assistive devices and equipment for residents. Devices and equipment are maintained on schedule and staff are required to demonstrate competency on the use of devices and equipment.

Review of the admission record indicated R39 was admitted to the facility on 12/13/23.

Review of Resident R39's Minimum Data Set (MDS - a periodic assessment of care needs) dated 3/19/24, indicated the diagnoses of colon cancer, dementia (a general term for loss of memory, language, problem solving and other thinking abilities that are severe enough to interfere with daily life), and high blood pressure.

Review of Resident R39's current physician orders on 5/21/24, indicated resident to wear left resting hand splint for four hours each shift, remove for hygiene and exercise, check skin integrity pre and post application. Wear every shift for trigger fingers (makes bending and straightening fingers difficult) four hours on, and four hours off.

Review of Resident R39's current care plan on 5/21/24, failed to include a plan for management and wearing of the left resting hand splint.

Observations of Resident R39 indicated the following:
-5/20/24, at 9:40 a.m. and 2:30 p.m. the left resting hand splint was in place.
-5/21/24, at 8:50 a.m. and 2:00 p.m. the left resting hand splint was in place.
-5/23/24, at 11:57 a.m. Nurse Aide (NA) Employee E11 indicated "I don't know his schedule because I'm usually not down this side, but he has it on now".
-5/23/24, at 2:40 p.m. the left resting hand splint was in place.

Interview with Licensed Practical Nurse (LPN) Employee E4 on 5/23/24, at 1:00 p.m. indicated the hand splint was in place and there was not a way to determine when the four hours started or ended as per physician orders.

Review of admission record indicated Resident R58 was admitted to the facility on 11/9/23.

Review of Resident R58's Minimum Data Set MDS dated 3/21/24, indicated the diagnoses of Parkinson ' s Disease (disorder of the nervous system that results in tremors), bipolar disorder (a disorder associated with episodes of mood swings ranging from depressive lows to manic highs), and myasthenia gravis (a weakness and rapid fatigue of muscles under voluntary control).

Review of Resident R58's physician order dated 4/4/24, indicated resident to utilize left hand carrot splint for four hours during all shifts-check skin integrity pre and post application, may remove for hygiene and exercise.

Review of Resident R58's care plan dated 4/10/24, indicated resident to wear left hand carrot splint for four hours each shift. Remove for hygiene/exercise.

Observations of Resident R58 indicated the following:
-5/20/24, at 9:38 a.m. and 2:25 p.m. the left-hand carrot splint was in place.
-5/21/24, at 8:53 a.m. and 2:05 p.m. the left-hand carrot splint was in place.
-5/23/24, at 9:10 a.m. the left-hand carrot splint was in place.
-5/23/24, at 2:43 p.m. Resident R58 was not in the room. NA Employee E12 indicated she was outside with her family.
-5/23/24, at 2:45 p.m. Resident R58 was outside on the front patio with her family and the left-hand carrot splint was in place. Family indicated she always has it on.

Interview on 5/23/24, at 2:50 p.m. the Director of Nursing confirmed there was not a way to determine when the four hours started or ended as per physician orders for Resident R58.

Interview on 5/24/24, at 11:30 a.m. the Director of Nursing confirmed the facility failed to provide treatment and services to prevent further decrease in range of motion for two of two residents (Residents R39 and R58).

28. Pa. Code 211.12(d)(1)(5) Nursing services.

28 Pa. Code 201.29(a)(c)(d) Resident rights.


 Plan of Correction - To be completed: 07/09/2024

Plan of Correction:

Identified:

Resident R58's and R39's care plan and Kardex has been updated to include a plan for management and wearing of the left resting hand splint

Contracture assessment was completed by Occupational Therapist (OT)/designee and no further contracture was noted as well. Evaluation and treatment were complete.


Education:

Director of Nursing, Licensed staff, and CNA's are re-educated on Assistive Devices and Equipment policy by Nursing Home Administrator

Monitor/Audit:

Audit of all resident with current contracture management splints will be completed by 9 July 2024 by the Director of Nursing or designee for appropriate care plan.

Audit of 20% of all residents with current contracture management splints for proper splint placement will be completed weekly for two (2) weeks and then monthly for two (2) months

contracture assessment of all residents will be completed by Therapy department.

Therapy will evaluate and treat as needed.


Audit results will be reviewed at the Quality Assurance and Performance Improvement (QAPI) meeting for review and recommendation.

Anticipated date of compliance: 9 July 2024



483.25(b)(1)(i)(ii) REQUIREMENT Treatment/Svcs to Prevent/Heal Pressure Ulcer:This is a less serious (but not lowest level) deficiency and is isolated to the fewest number of residents, staff, or occurrences. This deficiency is one that results in minimal discomfort to the resident or has the potential (not yet realized) to negatively affect the resident's ability to achieve his/her highest functional status.
§483.25(b) Skin Integrity
§483.25(b)(1) Pressure ulcers.
Based on the comprehensive assessment of a resident, the facility must ensure that-
(i) A resident receives care, consistent with professional standards of practice, to prevent pressure ulcers and does not develop pressure ulcers unless the individual's clinical condition demonstrates that they were unavoidable; and
(ii) A resident with pressure ulcers receives necessary treatment and services, consistent with professional standards of practice, to promote healing, prevent infection and prevent new ulcers from developing.
Observations:

Based on facility policy, observation, clinical record, and staff interview it was determined that the facility failed to ensure that residents receive necessary treatment and services to promote healing of a pressure ulcer (PU/PIs- injuries to skin and underlying tissue resulting from prolonged pressure on the skin) for one of four residents (Resident R17).

Findings include:

Review of the facility policy "Dressings - Dry/Clean" dated 3/27/24, indicated to verify that there is a physician order for the procedure. Review the resident's care plan, current orders, and diagnoses to determine if there are special resident needs.

Review of the admission record indicated Resident R17 admitted to the facility on 6/11/21.

Review of Resident R17's Minimum Data Set (MDS- a periodic assessment of care needs) dated 4/20/24, indicated the diagnoses of atrial fibrillation (irregular heart rhythm), heart failure (heart doesn't pump blood as well as it should), and coronary artery disease (narrow arteries decreasing blood flow to heart). Section M indicated. Unstageable - Slough and/or eschar (Known but not stageable due to coverage of wound bed by slough and/or eschar (dead tissue).

Review of Resident R17's Wound Assessment Report dated 5/16/24, indicated a pressure ulcer to the right lateral ankle with a severity of unstageable.

Review of Resident R17's physician order dated 3/15/24, indicated to apply Medihoney and Calcium Alginate (wound treatments) to right outer ankle every morning.

Review of Resident R17's current care plan dated 2/9/24, failed to include a care plan for skin prevention and right outer ankle pressure ulcer.

Review of the Treatment Administration Record (TAR) dated May 2024, indicated that on 5/18/24, and 5/19/24 the treatment was administered.

Observation of Resident R17 on 5/20/24, at 10:55 a.m. revealed a dressing to the right outer ankle dated 5/17/24.

Interview on 5/20/24, at 11:00 a.m. Licensed Practical Nurse (LPN) Employee E4 confirmed the dressing was dated for 5/17/24, and was not changed daily as ordered since she completed it three days prior on 5/17/24.

Interview on 5/24/24, at 9:42 a.m. Regional Nurse Employee E10 confirmed the care plan failed to include a plan for skin prevention and right outer ankle pressure ulcer.

Interview on 5/24/24, at 11:30 a.m. the Director of Nursing confirmed the facility failed to ensure that residents receive necessary treatment and services to promote healing of a pressure ulcer for one of four residents (Resident R17).


28. Pa. Code 211.12(d)(1)(5) Nursing services.
28 Pa. Code 201.29(a)(c)(d) Resident rights.



 Plan of Correction - To be completed: 07/09/2024

Identified:

Resident R17 dressing was changed and dated accordingly. Resident R17's care plan updated to include skin prevention and right outer ankle pressure ulcer. Resident does not have any negative outcomes related to the deficient practice identified.

physician notified of failure to follow order and care plan update.

Education:

All licensed staff educated on Clean Dressing Change policy and Handwashing policy, and following a physician treatment orders by the director of nursing or designee by 3 July 2024

Monitor/Audit:

Director of Nursing or Designee will complete an audit to ensure that dressing changes are completed as ordered to include all shifts, two (2) times per week weekly for two (2) weeks and then monthly for two (2) months. This will be done for two (2) residents per audit

Director of Nursing/designee will audit residents care plans for those who require skin prevention protocol.

Audit results will be reviewed at the Quality Assurance and Performance Improvement (QAPI) meeting for review and recommendation.


Anticipated date of compliance: 9 July 2024


483.12(c)(2)-(4) REQUIREMENT Investigate/Prevent/Correct Alleged Violation:This is a less serious (but not lowest level) deficiency and is isolated to the fewest number of residents, staff, or occurrences. This deficiency is one that results in minimal discomfort to the resident or has the potential (not yet realized) to negatively affect the resident's ability to achieve his/her highest functional status.
§483.12(c) In response to allegations of abuse, neglect, exploitation, or mistreatment, the facility must:

§483.12(c)(2) Have evidence that all alleged violations are thoroughly investigated.

§483.12(c)(3) Prevent further potential abuse, neglect, exploitation, or mistreatment while the investigation is in progress.

§483.12(c)(4) Report the results of all investigations to the administrator or his or her designated representative and to other officials in accordance with State law, including to the State Survey Agency, within 5 working days of the incident, and if the alleged violation is verified appropriate corrective action must be taken.
Observations:

Based on review of facility policy, clinical record reviews and staff interviews, it was determined that the facility failed to initiate a thorough investigation for incidents or accidents for two of three residents (Residents R71 and R4).

Findings include:

The facility "Reporting Suspicion of a Crime" policy dated 3/27/24, indicated all accidents of incidents involving residents, employees, visitors, vendors, etc., occurring on our premises shall be investigated and reported to the administrator.

Review of clinical record indicated Resident R71 was admitted 1/18/23, with diagnoses which included chronic obstructive pulmonary disease, bipolar disorder, and major depressive disorder. A review of Resident R71's Minimum Data Set (MDS-a periodic assessment of resident care needs), dated 2/20/24, indicated diagnoses remained current.

Review of Resident R71 nurse progress notes dated 2/23/24, at 10:56 p.m. revealed that the resident was able to escape the floor and make it to the 5th floor.

Review of Resident R71 nurse progress notes dated 2/25/24, at 2:28 p.m. revealed resident was found on the 3rd floor. He went down the back steps.

During an interview on 5/22/24, at 2:45 p.m. Director of Nursing (DON) confirmed the facility did not conduct an elopement investigation on Resident R71 as required.

Review of Resident R4's MDS dated 3/9/24, indicated reentry date of 3/2/2024, with diagnoses of anemia (low red blood cells), hypertension (high blood pressure), and diabetes (high sugar in the blood).

Review of progress notes dated 2/20/24, at 9:29 p.m. revealed called to residents' room to assess for a fall in the elevator. Resident sitting in wheelchair (w/c) complaining of (c/o) light headiness and pain on left forehead and where there is a small knot noted, also c/o right shoulder pain. Resident states aide was pushing her into elevator, and she slid out of the wheelchair and went face forward to the floor hitting her head. Vitals 99-96-18-166/94 96% on room air. Physcian wants her to be evaluated, cousin notified.

During an interview on 5/23/24, at 10:32a.m. the DON confirmed the facility did not conduct a fall investigation on Resident R4 as required.

28 Pa. Code: 201.14(a) Responsibility of licensee
28 Pa. Code: 201.18(b)(1)(3) Management
28 Pa. Code: 211. 10(d) Resident care policies
28 Pa. Code: 211.12(d)(3) Nursing services


 Plan of Correction - To be completed: 07/09/2024

Plan of Correction:

Identified:

Resident R71 is no longer a resident of the building

An incident/accident investigation for Resident R4 and R71 has been completed


A review of nurses notes from 6/1/2024 to present reviewed and if any documentation would require an incident/accident investigation. Nurses' notes will be reviewed in the morning start up process and reviewed to determine if a thorough investigation has been completed.

Education:
Education with the Director of Nursing and nurse leadership by the Nursing Home Administrator on FTag 610 and Facil Facility policy "Reporting Suspicion of a Crime" to ensure that a thorough investigation is completed.


Education with licensed staff by Director of Nursing or Designee on F610 and Facility policy "Reporting Suspicion of a Crime" to ensure that a thorough investigation is completed.

Monitor/Audit:

Progress notes will be reviewed daily to ensure all incidents and accidents have been reported and investigated.

Audits to be completed weekly for two (2) weeks; then monthly for two(2) months.

Audit results will be reviewed at the Quality Assurance and Performance Improvement (QAPI) meeting for review and recommendation.



Anticipated date of compliance: 9 July 2024

483.12(b)(1)-(5)(ii)(iii) REQUIREMENT Develop/Implement Abuse/Neglect Policies:This is a less serious (but not lowest level) deficiency and is isolated to the fewest number of residents, staff, or occurrences. This deficiency is one that results in minimal discomfort to the resident or has the potential (not yet realized) to negatively affect the resident's ability to achieve his/her highest functional status.
§483.12(b) The facility must develop and implement written policies and procedures that:

§483.12(b)(1) Prohibit and prevent abuse, neglect, and exploitation of residents and misappropriation of resident property,

§483.12(b)(2) Establish policies and procedures to investigate any such allegations, and

§483.12(b)(3) Include training as required at paragraph §483.95,

§483.12(b)(4) Establish coordination with the QAPI program required under §483.75.

§483.12(b)(5) Ensure reporting of crimes occurring in federally-funded long-term care facilities in accordance with section 1150B of the Act. The policies and procedures must include but are not limited to the following elements.

§483.12(b)(5)(ii) Posting a conspicuous notice of employee rights, as defined at section 1150B(d)(3) of the Act.

§483.12(b)(5)(iii) Prohibiting and preventing retaliation, as defined at section 1150B(d)(1) and (2) of the Act.
Observations:

Based on review of facility policy, newly hired personnel records and staff interview it was determined that the facility failed to properly screen an employee by completing a State background check prior to hire for one out of five personnel records (Dietary Aide Employee E6).


Findings include:

The facility "Background screening investigations" policy last reviewed 3/27/24, indicated that the facility conducts employment background screening checks, reference checks and criminal conviction investigation checks on all applications for positions. Background and criminal checks are initiated within two days of an offer of employment or contract agreement and completed prior to employment.

Review of Dietary Aide Employee E6's personnel record indicated she was hired 3/22/24.

Review of Dietary Aide Employee E6's punch detail report (a form showing when the employee clocks in and out of work) indicated that she worked on 3/26/24 for six hours.

Review of Dietary Aide Employee E6's State background check was requested on 3/27/24, five days after the date of hire.

During an interview on 5/21/24, at 2:10 p.m. the Human Resources Employee E3 confirmed that the facility failed to properly screen Dietary Aide Employee E6 by completing a State background check prior to hire as required.


28 Pa. Code 201.14 (a) Responsibility of licensee.

28 Pa Code 201.18(b)(1)(2)(e)(1) Management.





 Plan of Correction - To be completed: 07/09/2024

Identified: Staff member's background was completed with no issues

Liked:

An audit of all active employees' files has been completed to ensure that no other active employee files are missing proper documentation showing a completed background check

No residents were affected

Education:

The Human Resources (HR) Director has been educated on what needs to be completed prior to a new hire starting the general orientation process and the facility new hire policy and procedure which includes but is not limited to the completion of a background check

Monitor/Audit:

The HR Director or designee will do a weekly audit of new hires for the week to ensure that background check(s) have been completed by their general orientation date for two (2) weeks and then a monthly for two (4) months following. If a background check is missing, the HR Director or designee will remove any new hire from the schedule until the required background check is completed.

If a State background check is under review, the employee can work for up to thirty (30) days without the final results and up to ninety (90) days for an out of State background check. If the timeframe goes past the allowed number of days, the employee will be removed from the schedule until results are obtained

Audit results will be reviewed at the Quality Assurance and Performance Improvement (QAPI) meeting for review and recommendation.


Anticipated date of compliance: 9 July 2024

51.3 (g)(1-14) LICENSURE NOTIFICATION:State only Deficiency.
51.3 Notification

(g) For purposes of subsections (e)
and (f), events which seriously
compromise quality assurance and
patient safety include, but not
limited to the following:
(1) Deaths due to injuries, suicide
or unusual circumstances.
(2) Deaths due to malnutrition,
dehydration or sepsis.
(3) Deaths or serious injuries due
to a medication error.
(4) Elopements.
(5) Transfers to a hospital as a
result of injuries or accidents.
(6) Complaints of patient abuse,
whether or not confirmed by the
facility.
(7) Rape.
(8) Surgery performed on the wrong
patient or on the wrong body part.
(9) Hemolytic transfusion reaction.
(10) Infant abduction or infant
discharged to the wrong family.
(11) Significant disruption of
services due to disaster such as fire,
storm, flood or other occurrence.
(12) Notification of termination of
any services vital to continued safe
operation of the facility or the
health and safety of its patients and
personnel, including, but not limited
to, the anticipated or actual
termination of electric, gas, steam
heat, water, sewer and local exchange
of telephone service.
(13) Unlicensed practice of a
regulated profession.
(14) Receipt of a strike notice.

Observations:

During a review of facility's documents filed with the State agency it was revealed that there was no evidence that the facility notified the State agency of Resident R71's elopements.

Findings include:

A review of Resident R71's progress notes dated 2/23/24 at 10:56 p.m. revealed that resident was able to escape the floor and make it to the 5th floor.

A review of Resident R71's progress notes dated 2/25/24 at 2:28 p.m. revealed resident was found on the 3rd floor, he went down the back steps.

During an interview at 5/22/24, at 2:40 p.m. the Director of Nursing confirmed the facility failed to notify the State agency of Resident R71's two elopements as required.



 Plan of Correction - To be completed: 07/09/2024

Plan of Correction:

Identified:

Resident is no longer in the building so a late entry was entered into the event report portal

Going forward, the facility will ensure that all reportable events are reported according to the timeframes on the most recent Long Term Care Provider Bulletin Number 2012-11-13 dated June 25, 2014 in regards to required reportable events/actions by facility

Education:

The Administrator and Director of Nursing will be re-educated by regional director of operations on reporting event to the Department of Health within the timeframe required


Monitor/Audit:

The Administrator or designee will conduct a weekly audit of all events reported to ensure that events were reported timely based on event type and/or severity weekly for weekly for two (2) weeks and then monthly for two (2) months

Any identified concerns will be addressed immediately by the Administrator or designee.

The Administrator or designee will review and present the findings at the Quality Assurance Meeting for Discharge Summary Audits. The identification of trends, issues and concerns will be addressed by implementing changes as necessary to include continued frequency of monitoring.

Audit results will be reviewed at the Quality Assurance and Performance Improvement (QAPI) meeting for review and recommendation.

Anticipated date of compliance: 9 July 2024






§ 201.14(a) LICENSURE Responsibility of licensee.:State only Deficiency.
(a) The licensee is responsible for meeting the minimum standards for the operation of a facility as set forth by the Department and by other Federal, State and local agencies responsible for the health and welfare of residents. This includes complying with all applicable Federal and State laws, and rules, regulations and orders issued by the Department and other Federal, State or local agencies.

Observations:

Based on state regulations, staff interview, and review of the facility's Infection Prevention and Control Committee Monthly Meeting attendance records, it was determined that the facility failed to conduct monthly meetings for 12 of 12 months.

Findings include:

Review of Act 52 (The Act of March 20, 2002, P.L. 154, No. 13), known as the Medical Care Availability and Reduction of Error (MCARE) Act, Chapter 4, Section 403(1) Infection Control plan states, "A health care facility... shall develop and implement an internal infection control plan that shall include... a multidisciplinary committee including representatives from each of the following if applicable to that specific health care facility." A review of the applicable members at infection control meetings includes medical staff, administration, laboratory personnel, nursing staff, pharmacy staff, physical plan personnel, patient safety officer, a community member, and a member of the infection control team.

Interview on 5/23/24, at 2:13 p.m. it was requested of the Director of Nursing to provide the facility's Infection Prevention and Control Committee Monthly Meeting minutes and attendance logs which the facility was unable to produce. "The previous management must have put them somewhere".

During an interview on /23/24, at 2:15 the Director of Nursing confirmed the facility failed to conduct Infection Prevention and Control Committee Monthly Meetings for 12 of 12 months.


 Plan of Correction - To be completed: 07/09/2024

Plan of Correction:

Identified:

No residents were affected

Education:

Director of Nursing and Infection Control Representative educated by the nursing home administrator on Act 52 as it relates to the facility's infection control plan requiring that an infection control committee meets at least monthly

Monitor/Audit:

The Director of Nursing or Designee will do a monthly audit for two (2) months to ensure that the required monthly meeting is being conducted.

Audit results will be reviewed at the Quality Assurance and Performance Improvement (QAPI) meeting for review and recommendation.


Anticipated date of compliance: 9 July 2024


§ 201.17 LICENSURE Location.:State only Deficiency.
With the approval of the Department, a facility may be located in a building with other providers and share services as follows:

(1) The provider is licensed, as applicable.
(2) The provider operates or provides other health-related services, such as personal care, home health or hospice services.

(3) The shared services may include services such as laundry, pharmacy and meal preparations.

(4) The facility shall be operated as a unit distinct from other health-related services.

Observations:

During a review of the facility's documents filed with the State agency it was revelaed that there was no evidence the facility has a waiver to share kitchen services with Personal Care.

Findings include:

During a tour of the kitchen on 5/20/24 at 9:30 a.m. it was revealed that the kitchen provides meals to Personal Care.

During an interview 5/21/24 at 2:30 p.m. Director of Dietary Employee E8 confirmed they provide meals to Personal Care.

During an interview 5/22/24 at 2:00 p.m. Nursing Home Administrator confirmed they do not have a waiver to share kitchen services with Personal Care.




 Plan of Correction - To be completed: 07/09/2024

Plan of Correction:

Identified:

Waiver was not in place at the time of survey; however, a formal request for waiver has been submitted to the Department of Health

No residents were affected

Education:

Dietary Manager was educated by the nursing home administrator in regard to using staff for both the skilled nursing facility residents and the personal care residents

Monitor/Audit:

The nursing home administrator or Designee will do a monthly audit for two (2) months of the dietary staff to ensure a designated staff member is in place for the personal care

Anticipated date of compliance: 9 July 2024



§ 201.19(4) LICENSURE Personnel policies and procedures.:State only Deficiency.
(4) A determination by a health care practitioner that the employee, as of the employee's start date, is free from the communicable diseases or conditions listed in § 27.155 (relating to restrictions on health care practitioners).

Observations:

Based on review of personnel records, and staff interview, it was determined that the facility failed to implement pre-employment screening procedures for tuberculosis (TB) and acquire a determination by a health care practitioner that the employees are free from disease for two out of five personnel records (Nurse Aide Employee E5 and Dietary Aide Employee E6).

Findings include:

The facility "Health assessments for employees" policy last reviewed 3/27/24, indicated that it is the policy of the facility that we will ensure that the employees that are hired for our facilities are in good health and physically able to complete the duties as assigned in their job descriptions.

The facility "Employee screening for Tuberculosis" policy last reviewed 3/27/24, indicated that all employees are screened for latent tuberculosis infection and active tuberculosis prior to beginning employment.

Review of Nurse Aide Employee E5's personnel record indicated she was hired 3/8/24.

Review of Nurse Aide Employee E5's did not include a tuberculosis screening or a determination by a health care practitioner that Nurse Aide Employee E5 was free from disease.

Review of Dietary Aide Employee E6's personnel record indicated she was hired 3/22/24.

Review of Dietary Aide Employee E6's did not include a tuberculosis screening or a determination by a health care practitioner that Dietary Aide Employee E6 was free from disease.

During an interview on 5/22/24, at 11:26 a.m. the Human Resources Employee E3 confirmed that the facility failed to implement pre-employment screening procedures for tuberculosis (TB) and acquire a determination by a health care practitioner that the employees were free from disease prior to hire for Nurse Aide Employee E5 and Dietary Aide Employee E6's personnel records.






 Plan of Correction - To be completed: 07/09/2024

Plan of Correction:

Identified:

An audit of all active employees' files has been completed to ensure that no other active employee files are missing proper documentation showing that TB testing was done prior to employment and employees are free from communicable disease.

No residents were affected

Education:

The Human Resources (HR) Director has been educated on what needs to be completed prior to a new hire starting the general orientation process and the facility new hire policy and procedure which includes but is not limited to the completion of a tuberculosis (TB) screening that is to be determined by a health care professional that the employee is free from communicable disease

Monitor/Audit:

The HR Director or designee will do a weekly audit of new hires for the week to ensure that TB testing has been completed by their general orientation and that the employee is free from communicable disease and in the audits date weekly for two (2) weeks and then monthly for two (2) months. If a TB test is missing, the HR Director or designee will remove any new hire from the schedule until the required TB test is completed.

Audit results will be reviewed at the Quality Assurance and Performance Improvement (QAPI) meeting for review and recommendation.


Anticipated date of compliance: 9 July 2024




§ 211.12(f.1)(2) LICENSURE Nursing services. :State only Deficiency.
(2) Effective July 1, 2023, a minimum of 1 nurse aide per 12 residents during the day, 1 nurse aide per 12 residents during the evening, and 1 nurse aide per 20 residents overnight.

Observations:

Based on review of nursing time schedules, staff ratios, and staff interview, it was determined that the facility administrative staff failed to provide a minimum of one nursing assistant per 12 residents on day shift for four of 21 days and failed to provide a minimum of one nursing assistant per 12 residents on evenings for 1 of 21 evenings. (Time period 5/3/24 - 5/23/24).

Findings include:

Review of the facility census data and nursing time schedules revealed the following nurse aide staffing shortages:

Daylight:
5/3/24- census 70 5.76 present 5.83 required.
5/5/24- census 70 5.44 present 5.83 required.
5/6/24- census 69 4.63 present 5.75 required.
5/12/24- census 65 4.80 present 5.42 required.

Evenings:
5/5/24- census 70 4.92 present 5.83 required.

Interview on 5/24/24, at 11:30 a.m. the Nursing Home Administrator confirmed the facility failed to provide a minimum of one nursing assistant per 12 residents on day shift for four of 21 days and failed to provide a minimum of one nursing assistant per 12 residents on evenings for 1 of 21 evenings. (Time period 5/3/24 - 5/23/24).


 Plan of Correction - To be completed: 07/09/2024

Plan of Correction:

We cannot go back and fix the hours but will continue to monitor going forward
Audit:
No residents were affected.
Education
The Director of Nursing and scheduling coordinator were provided re-education regarding the minimum certified nurse aide's (CNA) hour requirement by the nursing home administrator
The facility has previously increased hourly wages (as recent as 3/3/24), we offer sign on bonuses and extra shift pick up bonuses to qualified staff, flexible schedules and have placed advertisements on media settings for recruitment.
The facility has an ongoing weekly staffing meeting which consists of the Director of Nursing or designee and the Staffing Coordinator, in which a review and "look ahead" for the week occurs.
The Director of Nursing or designee will monitor the nursing hours/nurse aide ratios daily and report any noted under hour days to the Nursing Home Administrator as appropriate.
Results of the monitoring will be reported through the facility Quality Assurance Meetings.

Anticipated date of compliance: 9 July 2024

§ 211.12(f.1)(4) LICENSURE Nursing services. :State only Deficiency.
(4) Effective July 1, 2023, a minimum of 1 LPN per 25 residents during the day, 1 LPN per 30 residents during the evening, and 1 LPN per 40 residents overnight.
Observations:

Based on review of nursing time schedules and staff interviews it was determined that the facility administrative staff failed to provide a minimum of one licensed practical nurse (LPN) per 25 residents during the daylight shift on two of 21 days reviewed, failed to provide a minimum of one LPN per 30 residents during the evening shift on three of 21 days reviewed, and failed to provide a minimum of one LPN per 40 residents during the night shift on one of 21 days reviewed. (Time period 5/3/24 - 5/23/24).

Findings include:

Review of the facility census data and nursing time schedules revealed the following LPN staffing shortages:

Daylight:
5/5/24- census 70 1.85 present 2.99 required.
5/13/24- census 65 2.46 present 2.77 required.

Evenings:
5/5/24- census 70 2.13 present 2.49 required.
5/6/24- census 69 2.35 present 2.45 required.
5/7/24- census 68 2.13 present 2.42 required.

Nights:
5/7/24- census 70 1.17 present 1.81 required.

Interview with Nursing Home Administrator on 5/24/24, at 11:30 a.m. confirmed facility administrative staff failed to provide a minimum of one licensed practical nurse (LPN) per 25 residents during the daylight shift on two of 21 days reviewed, failed to provide a minimum of one LPN per 30 residents during the evening shift on three of 21 days reviewed, and failed to provide a minimum of one LPN per 40 residents during the night shift on one of 21 days reviewed. (Time period 5/3/24 - 5/23/24).


 Plan of Correction - To be completed: 07/09/2024

Plan of Correction:

Audit:
No residents were affected.
Education
The Director of Nursing and scheduling coordinator were provided re-education regarding the minimum Licensed Practical nurse (LPN) hour requirement by the nursing home administrator
The facility has previously increased hourly wages (as recent as 3/3/24), we offer sign on bonuses and extra shift pick up bonuses to qualified staff, flexible schedules and have placed advertisements on media settings for recruitment.
The facility has an ongoing weekly staffing meeting which consists of the Director of Nursing or designee and the Staffing Coordinator, in which a review and "look ahead" for the week occurs.
The Director of Nursing or designee will monitor the nursing hours/LPN ratios daily and report any noted under hour days to the Nursing Home Administrator as appropriate.
Results of the monitoring will be reported through the facility Quality Assurance Meetings.
Anticipated date of compliance: 9 July 2024







§ 211.12(f.1)(5) LICENSURE Nursing services. :State only Deficiency.
(5) Effective July 1, 2023, a minimum of 1 RN per 250 residents during all shifts.
Observations:

Based on review of nursing time schedules it was determined that the facility administrative staff failed to provide a minimum of a registered nurse (RN), one staff member to act as a registered nurse, per 250 residents on 13 of 21 days reviewed. (Time period 5/3/24 - 5/23/24).

Findings include:

Review of the facility census data and nursing time schedules revealed the following RN staffing shortages:
5/3/24 - census70 Director of Nursing (DON) was RN on daylight.
5/6/24 - census 69 Registered Nurse Assessment Coordinator (RNAC) was RN on daylight for four hours.
5/7/24- census 68 RNAC was RN for four hours on daylight.
5/8/24 - census 67 RNAC was RN for four hours on daylight.
5/9/24 - census 66 RNAC was RN for eight hours on daylight.
5/10/24- census 65 RNAC was RN for four hours on daylight.
5/13/24 - census 65 RNAC was RN for four hours on daylight.
5/14/24 -census 64 RNAC was RN for four hours on daylight.
5/15/24 -census 66 DON was RN for eight hours on daylight.
5/17/24 - census 67 RNAC was RN for four and a half hours on daylight.
5/20/24 - census 67 RNAC was RN for four hours on daylight.
5/21/24 - census 67 RNAC was RN for three hours on daylight.
5/22/24 - census 69 RNAC was RN for eight hours on daylight.

Interview on 5/20/24, at 10:15 a.m. Licensed Practical Nurse (LPN) Employee E4 indicated the RNAC doesn't come up on the floors or provide hands on care.

Interview on 5/23/24, at 10:13 a.m. the RNAC Employee E1 indicated she takes the supervisor phone but does not leave her office area.

During an interview on 5/24/24, at 11:30 a.m. the Nursing Home Administrator was made aware that the facility failed to provide a minimum of a registered nurse (RN), one staff member to act as a registered nurse, per 250 residents on 13 of 21 days reviewed. (Time period 5/3/24 - 5/23/24).


 Plan of Correction - To be completed: 07/09/2024

Plan of Correction:

Audit:
No residents were affected.
Education
The Director of Nursing and scheduling coordinator were provided re-education regarding the minimum certified Registered Nurse (RN) hour requirement by the nursing home administrator
The facility has previously increased hourly wages (as recent as 3/3/24), we offer sign on bonuses and extra shift pick up bonuses to qualified staff, flexible schedules and have placed advertisements on media settings for recruitment.
The facility has an ongoing weekly staffing meeting which consists of the Director of Nursing or designee and the Staffing Coordinator, in which a review and "look ahead" for the week occurs.
The Director of Nursing or designee will monitor the nursing hours/RN ratios daily and report any noted under hour days to the Nursing Home Administrator as appropriate.
Results of the monitoring will be reported through the facility Quality Assurance Meetings.
Anticipated date of compliance: 9 July 2024

§ 211.12(i)(1) LICENSURE Nursing services.:State only Deficiency.
(1) Effective July 1, 2023, the total number of hours of general nursing care provided in each 24-hour period shall, when totaled for the entire facility, be a minimum of 2.87 hours of direct resident care for each resident.

Observations:

Based on review of nursing time schedules and staff interviews it was determined that the facility administrative staff failed to provide the minimum number of general nursing hours to each resident in a 24-hour period on two of 21 days.
(Time period 5/3/24 - 5/23/24).

Findings include:

Nursing time schedules for the time periods of 5/3/24 - 5/23/24, revealed that the facility failed to maintain 2.87 hours of general nursing care to each resident in a 24-hour period on the following dates:
5/5/24- hours present 2.82 Required 2.87
5/8/24- hours present 2.85 Required 2.87

During an interview on 5/24/24, at 11:30 a.m. the Nursing Home Administrator and Director of Nursing confirmed the facility failed to meet nursing hours requirements on two of 21 days (5/5/24, and 5/8/24).


 Plan of Correction - To be completed: 07/09/2024

Plan of Correction:

Audit:
No residents were affected.
Education
The Director of Nursing and scheduling coordinator were provided re-education regarding the daily PPD hours that need to be met by the nursing home administrator/designee
The facility has previously increased hourly wages (as recent as 3/3/24), we offer sign on bonuses and extra shift pick up bonuses to qualified staff, flexible schedules and have placed advertisements on media settings for recruitment.
The facility has an ongoing weekly staffing meeting which consists of the Director of Nursing or designee and the Staffing Coordinator, in which a review and "look ahead" for the week occurs.
The Director of Nursing or designee will monitor the nursing hours/daily PPD daily and report any noted under hour days to the Nursing Home Administrator as appropriate.
Results of the monitoring will be reported through the facility Quality Assurance Meetings.
Anticipated date of compliance: 9 July 2024



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